Convenient, friendly and affordable rental experience.
K.Robertson
New Zealand
Reviewed: Sat, Jan 25, 2025
About MODE:10.0/10
Counter staff was particularly efficient. We arrived at the facility with two other families, and rather than make us wait in a line, their three staff served each of us simultaneously-- at a desk where we could sit down. Quick, easy, and friendly.
About QEEQ:10.0/10
Worked very well for finding best available rental price.
The lady on pickup was unhelpful, and looked like she didn’t want to be there. The man on drop off was super lovely. But we wouldn’t use them ever again.
About QEEQ:10.0/10
Didn’t tell me there would be a $3000 bond until AFTER the booking was made. So I couldn’t cancel and get money to rebook somewhere else in short notice. Price of car hire with insurance ended up being twice as much as expected, and we were left with no other option but to continue with the booking upon arrival.
Came down for a funeral and I mucked up the pick-up time. Staff were helpful and sorted it out for me over the phone. Communication was clear and the whole process from booking to dropping the car back off again was super easy. It made my trip down stress free in that regards.
About QEEQ:10.0/10
Very easy to use, booking was quick and clear.
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Customer Service
Convenient, friendly and affordable rental experience.
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