“Flawless Car Rental Experience: Quality Car, Outstanding Customer Service, and Efficient Agents”
About Alamo:10.0/10
We actually arrived about 1 hour earlier than the time we gave Alamo for pickup. Still, the lady at the desk was so understanding and said she would go and check to see if the car was ready for pickup. She returned within 10 mins and said we could go and pick up the car. The girl at the car park also helped us with showing us the controls of the car since I was not familiar to the model. It was a hybrid automatic. Usually I drive a manual.
The quality and condition of the car was superb. It suited our needs perfectly. We were able to load our luggage and leave for our holiday.
The same girl met me at drop-off. She checked the car carefully with me and there were no issues and we were able to leave within 5 mins or so.
It was ever so smooth.
The store did not provide any explanation about the vehicle. They just handed over the keys and let us go. There was a dispute about the fuel level upon return. The VW Polo kept showing a tire pressure issue, but there was no actual problem.
Car was in good condition.
But We waited more than 1 hour in airport in order to reach the office phone, I was trying to call them thru whatsup, but it turned out that they don't answer whatup calls early mornings....
At Zurich Airport, the guy in charge of handing over the car mentioned a lot of fees and said the car was brand new. He required a 2000 CHF deposit. In reality, there were a few scratches. Thankfully, we took some random photos before departure; otherwise, it would have been hard to explain.
Popular car types, best rate by month/day of week/hour/rental period, one-way destinations, insurances
Deposit & credit card policies
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