Europcar, Zurich Kloten Airport Car Rental

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Best price car rental
Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Volkswagen Golf
Compact
US$ 138/day
Rent a car
- Collision Damage Waiver & TP

Europcar - Zurich Kloten Airport Information, Car Rental Instructions & Policies

Address

ZURICH AIRPORT

Telephone

+41432555656

Pick-up Instructions

The Europcar - Zurich Kloten Airport car rental location is in terminal

You can walk to the counter of Europcar - Zurich Kloten Airport car rental.

You will pick up your rental car at the Europcar counter. If you arrive at terminal 1 or 2, follow the signs "Mietwagen/ Rental Car". The counter is located in the rental car center, parking garage 3 (P3), 1st level. The center is attainable with the elevator or the escalator. Attention: Please schedule a walking time of about 15 minutes from the terminal to the car rentals agencies.

Drop-off Instructions

Please follow the 'Car Rental Return' sign and park the car in Europcar parking spot and walk back to airport.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	06:00 -23:59	06:00 -23:59	06:00 -23:59	06:00 -23:59	06:00 -23:59 08:00 -22:00	06:00 -22:00 06:30 -23:59	06:00 -22:00 06:30 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

18 - 99 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

For local renters, you need to bring:

Full driver's license issued in Switzerland

Additional Extras

Extras Prices

Additional driver

Note that all drivers must provide their valid documentation.

CHF 14/day

capped at CHF 140

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

USD 20.43/day

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

To be confirmed

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

To be confirmed

Cross Border

Free of Charge:

Taking rental cars to following countries is allowed and free of charge:
Germany, Austria, Belgium, Denmark, Spain, Finland, France, United Kingdom, Ireland, Luxembourg, Norway, Netherlands, Portugal, Sweden, Monaco, Vatican City State, Liechtenstein

Paid:

Depending on which countries to bring the rental cars to, policies differ:

Countries	Charges
Czech Republic Slovenia Slovakia Hungary Croatia	CHF 75 per rental
Italy	EUR 82 per rental

Must-not:

Taking rental cars to following countries is not allowed:
Poland

Depending on car models, bringing rental cars to below countries is not allowed:

Representative Car Models	Countries
Mercedes-benz Cla 250	Croatia Czech Republic Hungary Slovakia Slovenia Italy

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.7 mi from Zurich Airport

Railway Stations

5.1 mi from Main Railway Station Zurich

5.8 mi from Zurich Stadelhofen

Hotels

2.4 mi from ibis Zurich Messe-Airport

5 mi from Bristol Hotel

Other Landmarks

5.7 mi from Paradeplatz

5.8 mi from Bellevueplatz

5.9 mi from Bürkliplatz

FIND ME A CHEAP RENTAL

Map view of Europcar Store Location

coordinates: 47.4501 8.5631

Location Images

Europcar-Zurich Kloten Airport-9825-store

The Rental Desk

Guest Reviews

Total points： 8.5 / 10 Very good

Vehicle condition: 2.9
Vehicle cleanliness: 2.5
Spaciousness: 2.6
Counter staff: 2.6
Pick-up location: 2.5
Drop-off location: 2.5
Pick-up time: 0-10 mins
Drop-off time: 0-10 mins

N.Ahmed
Zurich
9.4 /10 Excellent
Reviewed: Wednesday, December 18, 2024
Like: Car condition was excellent
Dislike: Service at the desk. They don't ask if you don't ask them to help you.
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J.AlAli
Glattbrugg
9.6 /10 Excellent
Reviewed: Wednesday, December 18, 2024
Like: The car was new and in excellent condition
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sam
Zurich
6.7 /10 Average
Reviewed: Wednesday, December 18, 2024
Car was damaged and pointed out at the time of pick up. However same was not in the system at the time of drop and has been disputed. Arrogant and unhelpful staff. Charged incorrectly for upgrade than discussed. Avoid this company
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M.Sharma
Zurich
8.3 /10 Very good
Reviewed: Wednesday, December 18, 2024
Car exceeded my expectation as it was a brand new Mercedes c200 cabrio just 1250km done
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Nirav S Vora
Zurich
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
They quiet Helpful eventhough we didn't get our Selected and Prepurchase car. No regret.
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Nirav Vora
Zurich
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
All good No doughts
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N.Jahangeer
Zurich
9.3 /10 Excellent
Reviewed: Wednesday, December 18, 2024
Car was good. We had to wait for long for pickup. More than an hour.
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Lovish Gupta
Zurich
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
They should clear the insurance policy to their customer as it is little bit confusing what all is covered and its limit.
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Anonymous
Zurich
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
Thanks Europcar, I got an upgrade
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R.BERMAN
Zurich
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
We were very pleased with the upgrade.
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Ashwin Pochampalli
Zurich
8.7 /10 Very good
Reviewed: Wednesday, December 18, 2024
I was offered an upgrade to a GLC 250 at 50% discount and was asked to pay some difference amount which was fine by me as the price was attractive. The staff was very informative. And I feel the only downside was waiting time was slightly longer but that's expected at most airports and having the counter in terminal is a luxury when compared to most places with shuttle service and its hassles with luggage.
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Dogan Kayikci
Zurich
9.7 /10 Excellent
Reviewed: Wednesday, December 18, 2024
It will be great when we can get the car which one we choose...
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Kin Kenneth
Zurich
9 /10 Excellent
Reviewed: Wednesday, December 18, 2024
in airport, they open at 8:00 am, while we are lucky to be the first 2 customer, no need to wait longer. Although we rent for a Volkswagen car, but eventually they gave me Skoda Octavia, its more or less similar, acceptable.
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A.Mundoth
Zurich
9 /10 Excellent
Reviewed: Wednesday, December 18, 2024
I liked Europe car they were good in the counter and drop off was also hassle free and totally free of mind. After this booking I tried with Thrifty Milan rent a car and they gave me very bad time, rude , unprofessional ,waited too long and didn’t get the car and cancelled my booking saying my credit card is a debit card in their system, WTF! which I had already used everywhere in Swiss.. That’s really when I understood quality of Europe car. I would try to Stick to Europe car but sometimes they aren’t affordable.
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Anonymous
Zurich
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
Return instructions was a little unclear. Charging instructions could have been added as we never drove had an electric car before.
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D.Indradjati
Zurich
9.7 /10 Excellent
Reviewed: Wednesday, December 18, 2024
I wait too long waiting the car to come. And the staff at the drop location didn’t have good service.
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Edomondo
Zurich
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
Amazing! I'm really grateful for the upgrade to the Cupra electric car - saved us a lot of petrol money, and allowed me to drive a really awesome vehicle I hadn't tried before. Thank you!
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Ruby Ulysses
Zurich
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
This was my first time renting a car in Europe. It was convenient and quick. I booked and paid for the car model online in my home country. When picking up the car abroad, make sure to print your order! They won't give you the car without a printed order! The process of picking up and returning the car was very easy! Don't forget to download Google Maps on your phone for navigation!
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Jocelyn Thomas
Zurich
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
VERY GOOD!
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Benedict Buck
Zurich
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
Attentive service, detailed and patient explanations.
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Zebulon Abraham
Zurich
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
The service attitude was quite enthusiastic, and the car condition was good! However, the staff's English was not very good, making communication a bit difficult.
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Eunice Hodge
Zurich
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
Great service, convenient and fast!
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Shirley James
Zurich
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
Big companies are really good. The paperwork is done at the airport, and the car is picked up next door. The rental and return process is simple and quick. Since we had an 11-day rental period and a lot of luggage, they offered a free upgrade to a bigger car. The car was very new, with just over 20,000 kilometers. The staff were kind and enthusiastic.
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Lucy Sweet
Zurich
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
Both pick-up and drop-off processes were efficient
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Owen Thorndike
Zurich
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
The store is very close to the arrival hall.
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Maureen Ruskin
Zurich
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
The service was enthusiastic, and picking up the car at Zurich Airport was convenient. However, if your English isn't good, it can be quite challenging.
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Marlon Gosse
Zurich
6 /10 Average
Reviewed: Wednesday, December 18, 2024
The Zurich airport rental office is not far from the arrival hall, and you can walk there without needing a shuttle. There were not many people in line, and while the staff was not particularly enthusiastic, they were polite enough. I got the car quickly. However, the return location at Geneva airport lacks clear signage. Initially, I couldn't find the return spot and had to circle around and ask someone for directions. If you miss the only small sign, you might end up driving into France! Of course, this is not the fault of the rental office, and the return process was quick.
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York Murray
Zurich
8 /10 Very good
Reviewed: Wednesday, December 18, 2024
Easy to find
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Vivien Pritt
Zurich
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
The best part is, we were supposed to return the car at 11 AM since we picked it up at 11 AM, but because it was a Saturday and the tax refund office opened at 10 AM, we knew we couldn't return the car on time. We were still driving from Austria to Switzerland! Then we called the return service and informed them we'd be late, asking how much extra it would cost. He asked how late we'd be, and we said around 1 PM. He said 'No problem, it's OK, no extra charge.' Wow! When we arrived, we couldn’t find a gas station on the way to return with a full tank. The front desk staff was very friendly and told us there was a self-service station across the street and an attended one around the corner if we needed help. He even mentioned that gas is expensive here and it wouldn’t be cost-effective for us. Exceptional service! We filled up the tank, returned the car in a minute, everything went smoothly. Highly recommended!
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Violet Trollpoe
Zurich
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
Very good and convenient
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Walker Boyle
Zurich
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
It's okay, but I'm not sure when the deposit will be returned.
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Eunice Hodge
Zurich
6 /10 Average
Reviewed: Wednesday, December 18, 2024
Too many people
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Angela Felton
Zurich
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
Pretty good
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Mabel Fielding
Zurich
6 /10 Average
Reviewed: Wednesday, December 18, 2024
There were only two groups of people picking up cars, but it took a long time. The charged amount at pickup was higher than the order amount, allegedly a deposit, but it wasn't refunded for a long time. When returning the car in the evening, there were no staff available for discussion. The only positive was the convenience of returning the car.
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Fabian Victor
Zurich
8 /10 Very good
Reviewed: Wednesday, December 18, 2024
Overall, it's okay
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Hardy Malachi
Zurich
6 /10 Average
Reviewed: Wednesday, December 18, 2024
The waiting time was acceptable and the explanation was clear. However, no one helped us install the child seat, so we spent a lot of time on that. We sought their help, but they were short-staffed and couldn't assist.
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Phyllis Morgan
Zurich
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
They try to sell insurance when picking up the car, but it's not mandatory. We washed the car and filled the fuel tank ourselves. Returning the car was very quick and unexpectedly easy.
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Murray Isaac
Zurich
2 /10 Poor
Reviewed: Wednesday, December 18, 2024
The car rental office said we couldn't use credit cards with magnetic strips, only those with chips were allowed, but they never informed us of this requirement. Therefore, they rejected my husband's card with a magnetic strip. When I used my chip card to secure the rental for my husband, they insisted on charging over 300 dollars to make me a co-renter. Otherwise, we couldn't pick up the car. This credit card policy is too unreasonable; I've never encountered such a situation in the U.S., and we wouldn't need to spend this extra 300 dollars.
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Hayden Johnson
Zurich
6 /10 Average
Reviewed: Wednesday, December 18, 2024
There were several flights arriving in Zurich at that time, and there were quite a few people in line. It took me about thirty minutes to get the car.
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Uriah Hemingway
Zurich
2 /10 Poor
Reviewed: Wednesday, December 18, 2024
The rules are not user-friendly enough
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Sophia Buckle
Zurich
8 /10 Very good
Reviewed: Wednesday, December 18, 2024
A pre-authorization was charged and I was finally deducted more than 3 francs, not sure what that was for!
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Gloria Louisa
Zurich
8 /10 Very good
Reviewed: Wednesday, December 18, 2024
Satisfied
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Penelope Charley
Zurich
6 /10 Average
Reviewed: Wednesday, December 18, 2024
Average.
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Merle Gladstone
Zurich
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
A very pleasant car rental experience.
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Tiffany Carl
Zurich
2 /10 Poor
Reviewed: Wednesday, December 18, 2024
Arbitrary charges, I've never encountered this in years of renting cars.
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Jacqueline Huggins
Zurich
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
Very satisfied
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Adam Bloomfield
Zurich
8 /10 Very good
Reviewed: Wednesday, December 18, 2024
The actual car provided was a Skoda, and then I found out there was no cigarette lighter outlet. Many of my own charging devices couldn't be used. I had to switch the car, which took over three hours. Finally, they gave me a seven-seater Volkswagen.
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Winni Veblen
Zurich
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
The car was very new, but the rental fees in Switzerland are too expensive.
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Hyman Wilde
Zurich
2 /10 Poor
Reviewed: Wednesday, December 18, 2024
I booked the car a month in advance, but when I went to pick it up, I was told that there were no Golf or similar cars available and that I needed to upgrade. After upgrading, I got a Polo, which made me seriously suspect that this was a malicious charge (there were cars available, but they told me otherwise to charge an extra fee for an upgrade, and it was actually the same car).
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Merry Lawson
Zurich
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
The diesel car has great power.
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Roderick Crofts
Zurich
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
Very good
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Basil Steinbeck
Zurich
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
The car was in good condition and very new.
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Ada Clement
Zurich
6 /10 Average
Reviewed: Wednesday, December 18, 2024
None
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Verne Cumberland
Zurich
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
Very satisfied, got an upgraded model at a discounted price, greatly improved the driving experience.
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Jeff DuBois
Zurich
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
Very good
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Colin Shelley
Zurich
6 /10 Average
Reviewed: Wednesday, December 18, 2024
The service staff's attitude varies; some are very helpful, while others only provide information if asked.
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Abraham Bronte
Zurich
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
Good experience
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Ian Zacharias
Zurich
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
Good service
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Antony Rossetti
Zurich
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
The vehicle was almost new, only having driven 4000 kilometers. It was a diesel car, and the experience was quite good.
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Stanford Garcia
Zurich
6 /10 Average
Reviewed: Wednesday, December 18, 2024
Service is not enthusiastic, aggressively pushing insurance.
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Octavia Edith
Zurich
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
Highly satisfied
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Una Coleridge
Zurich
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
Overall pretty good.
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Harley Marcellus
Zurich
6 /10 Average
Reviewed: Wednesday, December 18, 2024
The store did not provide any explanation about the vehicle. They just handed over the keys and let us go. There was a dispute about the fuel level upon return. The VW Polo kept showing a tire pressure issue, but there was no actual problem.
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Anonymous
Zurich
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
Convenient pick up and drop off
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Anonymous
Zurich
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
Convenient pick up and drop off
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Mohd Jamzuri Ammir B
Zurich
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
The car is as we wish we could get. No problem at all. Interior is clean and comfirtable.
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Cemre Özdemir
Zurich
8 /10 Very good
Reviewed: Wednesday, December 18, 2024
Car was not the one I wanted or near the similar one and they refused to help me about the car. They gave no option to us. I dont to rent from this office. Terrible employees. Even they move you another person and other person says that first person had to do it. Employees must be changed for better customer experience.
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