Europcar ZURICH KLOTEN AIRPORT Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Hyman Wilde

Switzerland

Reviewed: Tue, Apr 19, 2022

About Europcar: 2.0 /10

I booked the car a month in advance, but when I went to pick it up, I was told that there were no Golf or similar cars available and that I needed to upgrade. After upgrading, I got a Polo, which made me seriously suspect that this was a malicious charge (there were cars available, but they told me otherwise to charge an extra fee for an upgrade, and it was actually the same car).

1 days rental

Relevant Reviews on Europcar ZURICH KLOTEN AIRPORT

Merle Gladstone

Switzerland

1 days rental

Reviewed: Fri, May 10, 2019

“Zurich, Lucerne, Interlaken, Lauterbrunnen, Vevey, Lausanne, Geneva, Täsch, Bern, Zurich”

About Europcar: 10.0 /10

A very pleasant car rental experience.

About QEEQ: 10.0 /10

Hardy Malachi

Switzerland

1 days rental

Reviewed: Thu, Sep 28, 2017

“Zurich-Lucerne-Thun-Bern-Lausanne-Geneva”

About Europcar: 6.0 /10

The waiting time was acceptable and the explanation was clear. However, no one helped us install the child seat, so we spent a lot of time on that. We sought their help, but they were short-staffed and couldn't assist.

Lucy Sweet

Switzerland

1 days rental

Reviewed: Thu, Sep 3, 2015

About Europcar: 10.0 /10

Both pick-up and drop-off processes were efficient

Kin Kenneth

Switzerland

1 days rental

Compact | Volkswagen Golf Estate or similar

Reviewed: Sat, Dec 28, 2019

“Smooth and easy”

About Europcar: 9.0 /10

in airport, they open at 8:00 am, while we are lucky to be the first 2 customer, no need to wait longer. Although we rent for a Volkswagen car, but eventually they gave me Skoda Octavia, its more or less similar, acceptable.

About QEEQ: 10.0 /10

there seems no alerts for letting me knowing the operation time for the Europcar when my flight was arriving at 6:40am, while they open at 8am only.