EUROPCAR CAR RENTAL REVIEWS

Le service a été très lent et long. De plus, on nous a chargé deux jours au lieu de 1. La réservation était pour 9h00 am mais notre avion est arrivée tôt. On nous a donné l'auto vers 8:35 am mais on ne nous a pas dit de retourner pour avant 8h35. Nous avons retourné l'auto à 8:40am le lendemain. Et malgré tout, u e charge de 2 jours. Un vrai vol. De plus, nous sommes retournés au comptoir pour discuter de la situation et la personne ne voulait même pas nous parler et a manqué de respect. Aucun changement ni remboursement. Europcar, c'est fini et nous ne recommanderons jamais.

QUICK CONFIRMATION. MET EXPECTATION

GREAT CUSTOMER SERVICE. EASY BOOKING PROCESS AND GREAT PRICE.

their service was fantastic and did their best to assist me resolve the issue with getting the right size vehicle at an extra cost.

I was not provided with an Outlander as originally promised. Europcar pointed out that the vehicle classification in the booking is "Small SUV" and booking and gave me a Mitsubishi ASX. I therefore had to pay an additional NZD$480 to get the Outlander. This is the first time I have had an issue with a Qeeq booking

la muchacha que nos atendio nos dio recomendaciones de que hacer a donde ir y restaurantes para comer en la ciudad

muy recomendable para renta de autos

personal muy atento y nos dio recomendaciones del lugar en general

The vehicle exceeded our expectations. The staff was prompt and courteous. Would definitely use Europcar again.

Dod not use this company in Azerbaijan

Worked well.

The car was far below our expectations!! … and several issues during our rental significantly impacted our trip. Key concerns have listed above.

Not enough information was given about the process. I had to go back inside to pick up the key and more information about the operation of the car would have been helpful.

The online booking worked very well.

It was ok generally allthough it had more damage on it than was annotated on the forms and we were just told to photograph it and we made a video. The extra insurance we took out to cover damages was very misleading as Eurocar still took an imprint of our credit card in case we damaged it and then we were told we would have to claim it back through the insurance plan. The insurance was very expensive and it feels like you were just trying to make up the cost of the cheap hire by loading the insurance heavily. All this needs to be made a lot clearer and not put in small print.

It was ok generally allthough it had more damage on it than was annotated on the forms and we were just told to photograph it and we made a video. The extra insurance we took out to cover damages was very misleading as Eurocar still took an imprint of our credit card in case we damaged it and then we were told we would have to claim it back through the insurance plan. The insurance was very expensive and it feels like you were just trying to make up the cost of the cheap hire by loading the insurance heavily. All this needs to be made a lot clearer and not put in small print.

The car is as we wish we could get. No problem at all. Interior is clean and comfirtable.

Good services

Excellent Employee at the Auckland airport and the Wellington airport! Car was amazing!

Excellent help from employees to reschedule my pick up time!

The service offered was above and beyond

Seamless

All very smooth and easy. Would recommend.

All fine.

Europcar are a good well established company providing a quality vehicle and a satisfactory customer service

All went seamlessly well

Quick and essy

Very quick and easy booking process

The car rental company was fantastic . And i really can’t say enough about the staff . I can’t remember the young ladies name but she really made the whole experience a breeze . I would really recommend this company to any .

This company was great to work with . I didn’t see that much of a price drop . But it was a good experience just the same .

So easy to book. Wouldn’t hesitate to use again or recommend

Perfect

Great car. Clean. In line with expectations. Quick help.

Used for the first time. Was searching for some competitive pricing which I found through QEEQ. But quality was good as well!

Absolutely fine.