SPAIN CAR RENTAL REVIEWS

We were delighted with the car, however we did have to top up the oil when the warning light came on.

Very easy and efficient service.

Como punto negativo, el vehiculo se entrego con medio depósito y eso dificulta el llenado posterior para la entrega. La necesidad de tener una targeta de crédito y no sólo de débito también puede dar complicaciones.

Ninguno. Muy buena

No problems

Fuss Free and easy pick up and drop off

No, he alquilado un vehículo y me han dado otro totalmente distinto

Me han cobrado dos veces el alquiler, con distintas tarjetas y soy incapaz de contactar con ustedes, lamentableofrwc

Great service. Just remember to take photo of every inch of car outside and inside.

everything was perfect

ME dieron un coche inferior al reservado y AUTOMATICO y yo habia reservado MANUAL y me engañaron me dijeron que me daban un manual de categoria inferior y cuando llegue al parking despues de discutir me habian dado un coche inferior y AUTOMATICO

Todo OK

Dreadful company, the girl called María at the drop off was very rude,

Good booking platform, excellent when used in San Francisco absolute terrible car hire company in Tenerife. Do not use ok mobility.

Staff were nice, but the condition of the car was truly terrible. I couldn't believe that they gave me a car in such poor condition - so many dents, scratches, and the interior was stained all over. It's a fine service if you're getting a good deal, but I wouldn't pay average prices for their services.

Primera y última vez. Contratación engañosa. Para dejar una franquicia de 1.400€ es necesario tener un límite de 3.000€ en la tarjeta que no pone en ninguna parte. Total que el seguro que hice no sirvió de nada y tuvimos que pagar 123€ extras al no poder hacer la franquicia ya que "sólo" tenia un límite de 2.000€.

Primera y última vez. Contratación engañosa. Para dejar una franquicia de 1.400€ es necesario tener un límite de 3.000€ que no pone en ninguna parte. Total que el seguro que hice no sirvió de nada y tuvimos que pagar 123€ extras al no poder hacer la franquicia ya que "sólo" tenia un límite de 2.000€.

Car was a fairly new with a good spec. I couldn't have expected any more. The only issue I would raise is that the Budget booking information stated that they require an International Driving Permit. Even though the UK gov website said it wasn't required by law, I got one just in case . It wasn't requested at pickup.

QEEQ communicated very well and I would use them again.

Had a mechanical problem with the car, no one’s fault. One phone call and the switch to a different vehicle was arranged.

Good website, clear price structure.

El alquiler, recepción y devolución sin problemas. Todo rápido. El personal muy correcto

La plataforma de alquiler QEEQ.COM, sencilla y sin problemas. Recomendable

Sehr unzufrieden bin ich mit der automatischen Verrechnung für das Füllen des Tankes nach der Abgabe. Ich habe das Auto beim Flughafen voll getankt und auch so abgegeben. Ich fühle mich herein gelegt und bin nicht bereit, die mir verrechneten Kosten zu akzeptieren. Ich habe goldcar umgehend geschrieben, aber noch keine Antwort erhalten.

Tiptop. Ich hoffe, QEEQ verhilft mir zu meinem Recht in Bezug auf die unkorrekte Benzinverrechnung.

Alquilar un automovil debe ser algo placentero y que el cliente disfrute. Pero desde que uno llega al mostrador parece terrorismo, que el seguro adicional con unos valores super altos, que si le pasa algo al carro practicamente hay que hipotecar todo. Debería cambiar esa parte para que tengan más clientes y contentos. El viaje para mí fue muy bueno hasta que entregué el carro en la oficina. Por un impacto en la luna me cobraron 1200 euros adicionales, un robo total.

Nice car, lots of unlisted scratches but they dont seem to care when you return the car which I found surprising (I had taken loads of photos and videos to prove they were there before my rental just in case but it wasnt necessary). Super slow/insufficient staff at check in and pickup is far from the airport and not well indicated at all.

Have been using QEEQ for years and still generally happy with it although in this instance the "Pickup in terminal" filter obviously didnt work.

En el momento de devolución del vehículo/llaves tuvimos dificultades. El empleado llegó tarde al mostrador y no de muy buen humor. Al realizarle la consulta de cuando me desbloquearian el importe depósito por el combustible, me respondió de manera no del todo correcta que ese mismo día. A día de hoy todavía lo tengo pendiente de desbloquear. Me gustaría que me aclararan este asunto

Check-in was the worst we’ve experienced and we’ve rented many cars in Valencia with all the companies. The 2 agents working that day were so busy chatting and giggling with each other and the other workers that we were stuck in a LONG line of people waiting to check in or check out. It took us 1 hour and 20 minutes to get the car and there was no reason for the delay. Every customer in line was clearly as annoyed as we were. That said, our return went smoothly and quickly with a different employee so no complaints on our return. We will not use this RecordGo location again, however.

Loving it! Thank you for helping to connect us with affordable rental companies.

The car met our expectations. The staff is friendly but still try to upsell their insurance. They blocked my cc for €2000 since I didn’t take their insurance but I had no problem when returning the car.

I returned to the desk when I discovered there was additional damage on the car at pickup. This is quite a long walk back into the terminal. Agent at the desk was dismissive, told me it was minor and that it was "impossible" to add the additional damage onto my rental agreement, and that it should be reported when I drop the car off. There was no one to report it to when I returned at the end of my trip. Received an email a few days later attempting to charge almost £200 for damage to an alloy wheel which was there when I picked it up. Luckily I had pictures but it took a very long phone call (over 40 mins on hold) and further emails to resolve the issue and cancel the damage charges. Avoid Budget in Palma!