BARCELONA AIRPORT CAR RENTAL REVIEWS

Very satisfied

It's a small rental company, service is okay, but there's an additional fee for cross-border driving.

The staff's attitude is excellent and they never force you to buy additional insurance, which increases my trust in this company. I don't consider other companies anymore when renting a car. My car once had a malfunction alert, and to prevent any accidents, they gave me a replacement car for free and even upgraded me to a better model. I have now become a loyal fan of this company. Yes, I am happy to recommend their cars to any friends, it's definitely a wise choice.

Europcar was extremely efficient and was very easy to pick up and drop off my rental car.

El precio superó mis expectativas. El resto de la experiencia fue también buena.

Es mi segunda vez en la plataforma QEEQ y la veo sencilla de usar, intuitiva, y sin sorpresas en los precios.

Good

Didn’t have our car (estate) but were given a large SUV so had no space worries

Forced to buy the mandatory store insurance for 680 euros (5000 RMB) for 14 days. The car provided was just average. Cross-border fee was 178 euros (1400 RMB). I personally recommend buying the full insurance from the rental service. My deposit has still not been refunded even though the order is completed.

Very satisfied, will choose this rental company again next time.

Very good.

Very satisfied

It was okay, I met a friendly guy who explained everything to me.

It was acceptable. Encountered a relatively helpful guy who translated and explained things to me.

Convenient car pickup process

Very satisfied

Satisfactory

Overall very satisfied! The staff were very friendly, and when picking up the car, they just asked if I needed additional insurance without any hard sell or hassle. The return instructions were clear, and the receiving staff were very enthusiastic and friendly.

Service was terrible. They made me wait an hour because my flight was early. Not even because car was not ready. Took me 30 mins to wait for someone to come to look at a body hit on the car. On return they took more than than 10 min to examine every inch of the car with flashlight and photos. Found nothing. They charged 25% tax on the 90 EU extra pay for border crossing in Europe. A disgrace

Very good

The service was excellent, very quick, and there was no upselling of insurance or car upgrades, which is quite rare.