Search for Alamo Car Rentals in La Coruna

Comienzo feliz y tranquilo pero final desastroso con Alamo: muy mala la experiencia final

A.Grajales Marin

Spain

Reviewed: Fri, Jan 24, 2025

About Alamo: 7.0 /10

Alquilar un automovil debe ser algo placentero y que el cliente disfrute. Pero desde que uno llega al mostrador parece terrorismo, que el seguro adicional con unos valores super altos, que si le pasa algo al carro practicamente hay que hipotecar todo. Debería cambiar esa parte para que tengan más clientes y contentos. El viaje para mí fue muy bueno hasta que entregué el carro en la oficina. Por un impacto en la luna me cobraron 1200 euros adicionales, un robo total.

Alamo

La Coruna Airport(LCG)

La Coruna

Spain

Small SUV | Seat Arona or similar

20-day rental

Relevant Reviews on Alamo in Spain

Aubrey Holmes

Spain

1 days rental

Alamo

Madrid–Barajas Airport(MAD)

Madrid

Spain

Reviewed: Fri, Apr 12, 2024

About Alamo: 4.0 /10

The car I got was much bigger than what I booked. The roads and parking lots in Spanish towns are extremely narrow, making it difficult to drive. The car was in poor condition and had a broken taillight. The most ridiculous part: they gave me a car with 8 liters of fuel and either I had to return it with at least 8 liters, or prepay for a full tank and return it empty. This policy clearly aims to take advantage of you, as it’s nearly impossible to return it with exactly the same amount of fuel. I've rented cars in multiple countries over the years, and this is the first time I encountered such a situation! The contract amount was wrong, and the staff said they would send me the correct contract later. I waited for 4–5 days but received nothing. After multiple attempts to coordinate with the rental car company’s customer service, I finally received it, but it still had errors. This country just feels unreliable overall!

About QEEQ: 10.0 /10

Eartha Malthus

Spain

1 days rental

Alamo

Barcelona

Spain

Reviewed: Sat, Mar 2, 2024

About Alamo: 2.0 /10

Extremely dissatisfied. I didn't get any car, and the rental company didn't refund me, they just took my rental fee. I only had a scanned electronic version of the translation document. I called the store's customer service to ask, and they said it would be fine to rent a car. However, when I got to the counter, the staff said the original document was necessary. Even after showing them the customer service call records, they said it didn't matter who I spoke with, they wouldn't let me get the car. Then I called the rental company customer service, who said they couldn't do anything, neither resolve the issue nor refund me. So the money was wasted, the store didn't give me the car, and the rental company took the money without any refund. I've rented cars in Europe many times, even in situations where I didn't have the original documents or a credit card, and never had a problem. Even if I couldn't rent the car, I could still negotiate a refund afterwards. This time was truly terrible, I don't even want to give one star. The rental company is really awful! I advise everyone to choose local rental platforms when renting cars in Europe. Even if you can't get the car, you can get a refund, and stay away from Alamo. The customer service and the counter staff work together to scam people.