ALICANTE CAR RENTAL REVIEWS

Quick process, no long queues

Easy process

The car was predominantly as expected. It had a few scratches etc but these had all been recorded. We arrived at a busy time so had to wait for a shuttle and then at the counter for quite a while. Return was super simple and no issues. All the staff were very friendly and helpful.

Great as usual!

Prawie nowy samochód to plus. Delikatnie mnie przymusili do pełnego ubezpieczenia nie proponując innych tańszych rozwiązań - za to minus.

Car was new, in perfect condition and very clean. Very fast pick up and drop of, nice staff as compared to other companies

It was easy to book and good price/quality

A great smooth pick up process. The staff were really helpful and friendly. Car was very clean inside and out. Staff at drop off point again, really helpful and very friendly indeed.

I really like using QEEQ. Its very straight forward booking proces. What I REALLY like though is that fact that you know exactly waht you are paying for up front. No hidden costa at all. So you have peace of mind at the car hire counter knowing that you can refuse all the sales patter if you want to. This goes a long way with me.

Great service, quick and easy.

we use in the pasted but price were getting hirer

we know centauro very good company but you will be our frist choice thank you great

4 out of 4 desks manned so not long in queue compared to other providers used before. But due to Vehicle having lots of marks and I wanted an agent to come and check it over with me they just told me to take photos but I was not happy with this and they finally sent an agent, so was delayed because of this. I identified 5 new marks which they had not got on their own report

This Company is absolutely appalling. They bullied us into taking some insurance policy which we didn't need, and said that if we didn't take it, they would charge us over €1500 deposit. We didn't get the car we booked, even though it was supposed to be guaranteed. The staff were rude, extremely unhelpful and downright unprofessional. I definitely would never use them again. Even on drop off, they were rude. They made me re-park the car and criticized me for not filling the car up at their designated fuel station (I assume they get a commission for that as well!)

Love the ease with which you can book a car, just wish on the App you could filter automatic cars!!

Very good overall, but as we booked and paid on line before we went some of the charges weren’t explained properly to us ! You could make it clearer about fuel charges and insurance fees. We booked two cars and wanted to add a driver to one , but the guy we dealt with did not listen and added 3 drivers to on and two on the other ! And charged for the extra driver but it was quicker to just go with it.

Nice small car, just what we needed.

Quite good

Great service, great car, easy to deal with. No dphard sell of insurance.

Very simple. Need to get information for drivers from UK to Spain updated. You don’t need an international license

Unsatisfied, poor communication led to being overcharged and forced into added insurance. The car was in poor condition, the air conditioning couldn't be turned off, and it consumed a lot of oil.

The pick up at the airport took far too long! Other than that everything was great

Great.

No Complaints and no hard sell

Price was very reasonable considering the car was nearly new.

The guy on the desk at Goldcar was possibly the rudest person I have ever dealt with. He definitely shouldn’t work in customer service. He was very put out we had our own Insurance and therefore did not require his. If goldcar and up as an option in qeeq again I would not book.

Qeeq service and information are excellent.

The wait time was too long, but the staff provided great service. It is inside the airport, so it was easy to find.

Wait was a bit long but no hard sell Most pleasant experience at a hire car booking in. Returning the car was a breeze too

Easy to book and then a price drop. Certainly value for money

The service attitude is very good.