1. The car was not the specified model.
2. It was almost out of fuel and not as agreed, full tank upon pickup and return.
3. The car was dirty, especially the windshield, which was covered in spots that couldn't be cleaned, affecting visibility.
We chose an MVP model considering we had a lot of luggage for four people. When we got to the store, we were given a Ford Focus instead, and switching to an A4 required an extra fee. We had no choice but to pay more. The A4 just barely fit our luggage. The car rental company's service was very good overall; they were very friendly and smiling throughout the process. In the end, we also bought basic insurance without any issues. Returning the car was also very amicable.
“The car was beautiful we were very happy with it the staff was very kind we were happy”
About Enterprise:10.0/10
It was a super car and they helped us very well
About QEEQ:10.0/10
It was very easy to book the car
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