CAR RENTAL REVIEWS ON ENTERPRISE AT BARCELONA AIRPORT, BCN

The process of picking up and returning the car was very quick, and the car was in excellent condition. Not bad.

Attente très longue pour récupérer le véhicule, personne non formée, "pression" effectuée pour prendre l'assurance en plus, obligation de prendre des photos du véhicule pour ne pas être surtaxé.

Enterprise staff were enthusiastic and the overall process was clear.

Very convenient, and the car condition was also good.

1. They tried to sell me insurance, claiming that the one from Zuzuche wasn't valid. After arguing, I didn't purchase it at the store. 2. Online payment via Zuzuche was not accepted, and the store required full payment upfront. The duplicated charges haven't been refunded yet. 3. I booked a Ford SUV, but upon arrival, they said there were no similar cars available, offering an electric car instead. I refused and had to wait over 40 minutes to get a similar car, which was a KN. Very dissatisfied with the rental experience.

The service was excellent, very good.

The counter staff were extremely rude and seemed to have anti-Chinese sentiments. They refused to provide the car because my credit card had a UnionPay logo, which led to a failed pickup.

Not bad

No insurance, no car

There were many people in line; foreigners are not very efficient.

Very satisfied

Satisfactory

Great service and good car condition. Highly recommend.