CAR RENTAL REVIEWS ON OK MOBILITY AT ALICANTE AIRPORT, ALC

When i arrived to pick up the car I was surprised to learn that I had to pay for the cost of the fuel, i did not realise this to be the case. I would have accepted this but I was asked to pay 160 euros for a tank of fuel for this type of car. This is approx 100 euros too expensive and the rest was explained as 'other' fees... I was not willing to pay this much and so I was forced to accept a much smaller car but still forced to pay 110 euros for a tank of fuel which is a total rip off. I therefore had to take a much smaller car than I was expecting, had to squeeze my family and luggage in and pay 110 euros for this privilege. The staff member as extremely rude, unhelpful, unwilling to se any other point of view and plainly didn't care. It got our holiday off to a very poor start.

Love the fact you both walk round the car at the end of the rental, knowing when you leave there's no potential for any unexpected charges

Great prices as usual

Great as always

Your prices from 12 months ago have increased greatly.... also no points earned when renting for less than $10 a day is poor

Excellent service from start to finish. Car was superb, better then I had expected and big enough for four adults. Took 3 large suitcases comfortably. Car make - Link&co O1. Never heard of it but was fantastic. Had the insurance certificate so no sell of additional car insurance

Wasn’t sure about this company at first but can honestly rate them first class. Price was amazingly cheap in comparison.

Excellent as usual

Flight was delayed and so arrived at 10pm - hit with a £50 charge for out of hours (from 10pm) even though the service desk was open till 11.00. No sympathy - READ the SMALL PRINT

Still waiting for my deposit

Iike how at the end you both walk round the car checking the damage and you sign to say you're getting a complete refund

I wait it more than 2 hours for to collect the car I booked automatic they give me manual car

The store pushed for insurance sales, and after I refused to purchase, they maliciously nitpicked when I returned the car. I picked up the car at night, the lighting was dim, and they only prompted to check the body, not the rims. When returning the car, they claimed there were slight scratches on the rims and maliciously demanded 260 euros for compensation. The scratch was less than 2 cm and it was unclear if it was caused by me, but they still made me pay. This car rental company is maliciously targeting Chinese consumers.

the pick up details provided by easyrent cars for this pickup were wrong but was sorted . apart from the normal sales pitch for upgrades then this was excellent service.

Like how you leave the rental company knowing you've got a full refund

Overall an easy experience, I paid £125 for a full tank of full and got £41 refunded despite using just 1/2 a tank, which was the only real negative. Shame the French Car in Spain spoke in only German as we speak, English, French, Spanish and Portuguese but not German therefore were please we took a sat nav with us that we could programme.

We paid as expected, OK RENT A CAR tried to get us to pay extra as we were told they would for additional insurance, even though the car is insured rather than the driver like in the UK. I am happy with the price paid and the instructions I received from the booking.

All went well, friendly staff.

Very user friendly app.

Very satisfied.