Dreadful company, the girl called María at the drop off was very rude,
About QEEQ:9.0/10
Good booking platform, excellent when used in San Francisco absolute terrible car hire company in Tenerife. Do not use ok mobility.
Reply by Qeeq: Thank you for your review of QEEQ. We are sorry to hear that you had a negative experience. The service provided by the counter staff may vary during travel peak or off-season due to limited staffing. We value your feedback and will address this issue with our supplier to ensure improvement. If you have any further inquiries, please do not hesitate to contact us. Thank you for your feedback, and we hope to have the opportunity to serve you better in the future.
Be careful with this car rental company. Make sure to thoroughly check the car and get insurance. I was charged 400 euros for a small scratch on the wheel. Locals recommend Cicar as a more reliable option.
The overall service of OK Mobility was acceptable. However, the guy who assisted me during pickup took too long. We had a language barrier, and he wouldn't let me use voice translation or contact the customer service. It took a long time to understand the €1050 deposit policy, and he insisted on me spending €69, which directly ruined one of my plans. It was so frustrating! The car rental service counter is easy to find. Just exit the airport and walk to the left. The biggest dark blue sign is OK Mobility.
Beaucoup trop c attente plus de 1 heure, de plus sur place une facturation de 200,euro de plus pour une assurance , le personnel ne parlant pas bien français, du mal à se faire comprendre , cette assurance aurai pu être évité c est dommage mais comme toujours le touriste n a pas le choix.
“Awful experience. Impossible to reach easy rent a car when I had an issue at pick up. Noone answered”
About OK Mobility:6.3/10
Stay sway from this company. Price is cheaper, however the experience at the rental place is terrible.
1. Good luck to have find the shuttle once you are at the airport. Then, it is not coming every 10-15 min, but more like every 30min or more. It took us over 1hr from when we got our luggage
2. You finally arrive at the rental place, take your ticket and be ready to wait for your turn. Another 1 hr
3. Car was great
4. Drop off. Be ready to also spent time returning the car and wait for the shuttle. We almost missed our plane. Plan at least 2-3h
5. I would pay a little more and rent from another company
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