Interrent is not based at the airport so would not use again. You have to wait around for a shuttle bus to arrive and then queue to sort out your paperwork and staff are not fast. Far too much time wasted because of this type of transfer system.
La voiture a dépassé mes attentes : C1 4 portes au lieu d'une fiat 500 3 portes, super pour 4 personnes !!!
Une indication dans le terminal de l'aéroport sur le point de départ de la navette pour la récupération du véhicule serais utile.
“terrible experience, waste of time and money, NEVER AGAIN”
About OK Mobility:4.0/10
When we arrived at the airport there was a terrible queue to coher the bus that took you to the office. The girl who was driving was very rude when I asked about the waiting time, saying that it was a courtesy service and that if I didn't want to wait for him to take a taxi and other phrases that I better not remember, fatal! We were waiting for an hour until we reached the office and there was chaos because there were only 3 people at the counters and dozens of people waiting for their car. If you wanted to be treated before, I could take a fast pass for 18 euros. Thanks to the people who gave us their numbers we were able to be treated before but we lost 2 hours of our time and an extra day that we had paid for only a few hours, I do not recommend this service at all, impolite staff, liar and nothing professional
Counter staff unhelpful, slow, very busy but no extra staff available, was warned before hand by another customer that they will try to rip you off at end of trip! Which they did.
Will never use again.
About QEEQ:8.0/10
No problems yet, will be making a claim on axa insurance to cover charges.
“The additional charge and poor communication on arrival at Minorca airport ruined the experience.”
About Dollar:7.0/10
The contract was subtracted to Hertz/Proa Rent a car without our knowledge and without communication. This led to much time wasting at the airport since nobody had forewarned us of the change
“Al uso en España/Europa. Un poco rancio si se compara con otros mercados de alquiler (USA)”
About CLICK RENT:7.0/10
Teniendo en cuenta que llevas un seguro con AXA, creo que una retención en tarjeta de 1500€ resulta excesiva y desproporcionada en relación con el consumidor. La explicación que dan al respecto en ventanilla sobre su propio producto no es clara y parece que pretendiera sembrar dudas sobre la conveniencia de lo que ya has contratado en QEEQ
No creo que el coche reservado sea similar al que nos entregaron. En Golgcar no reconocían el seguro contratado con QEEQ. No nos permitieron usar el pago a través del móvil, sin haberlo comunicado en las condiciones previas.
We had to change cars three times to get one without issues. The seatbelt buckle of the first car was broken, and the AC of the second car had problems. Additionally, the store's inspection process was quite frustrating. They asked us to take photos for the inspection ourselves, but when returning the car, they inspected it very thoroughly, including the underside. We didn't notice a small scratch on the plastic panel of the car's underside when we picked it up. As a result, we were charged a 350 Euro deposit.
El coche sufrió una raya en la carrocería y me cobraron 300€ en un taller lo valoraron por 180€, así pues se aprovechan de los clientes para hacer un negocio paralelo
About QEEQ:10.0/10
Fácil manejo y buena atención y comunicación a través de correos para solucionar la mala atención de owners
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