CAR RENTAL REVIEWS ON RECORD GO AT VALENCIA AIRPORT, VLC

Overall good, but their attitude worsened after I declined the recommended insurance.

The car was quite old, and they checked the fuel receipt when I returned it.

навязывание страховки, несмотря на наличие страхования франшизы от Easyrentcars. дополнительные сервисные сборы, не включенные в стоимость страховки

Pick up was fine. However when u drop off, record go will look for damage meticulously, even if not visible to naked car, they want a claim. They will try and make out dirt is damage. So be careful take pictures of any scruffs and dents and even the smallest scratches.

Very efficient. Free upgrade !!!!!!!

I didn’t get refunded what is owed to me and had to call.. I am now dealing with Customer Services

Check-in was the worst we’ve experienced and we’ve rented many cars in Valencia with all the companies. The 2 agents working that day were so busy chatting and giggling with each other and the other workers that we were stuck in a LONG line of people waiting to check in or check out. It took us 1 hour and 20 minutes to get the car and there was no reason for the delay. Every customer in line was clearly as annoyed as we were. That said, our return went smoothly and quickly with a different employee so no complaints on our return. We will not use this RecordGo location again, however.

Loving it! Thank you for helping to connect us with affordable rental companies.