MURCIA CAR RENTAL REVIEWS

Goldcar were wonderful Easy , pleasant , helpful I will rent again without hesitation

QEEQ were fine this occasion

Everything excellent

Everything excellent

Car was exceptional, larger model than expected. Office is slightly further from airport than our usual car hire company but not a problem. Will use OK rent a car again.

car was a little smaller than expected we have driven a Panda before and found this a spacious vehicle. we were given a Toyota Aygo and this was a lot smaller

Car not cleaned before rental on outside, but that's it

Last minute booking when flight diverted and needed to make it one way. Apart from Murcia branch not expecting demand that day (no flights scheduled), handled brilliantly by Easyrentcars and Budget.

We got a free upgrade but on return the staff where hard to find and very disagreeable

Booked a Fiat Punto but upgraded to a Hyundai new only 2,000km on clock Very spacious and a dream to drive.

Excellent booking platform and received a good price drop. Thank you

Everything excellent. Even had an automatic car.

Everything was excellent.

I am a frequent flier and always hire a car, however this is the first time I've used Firefly...I initially chose to use them because of cost; they were very competitively priced. The additional costs of the 'full to empty' which I experienced at the collection desk was (in my opinion) unclear and not in alignment to other car hire companies that I have used. At the point of collecting the vehicle I was offered to upgrade to 'full to full' to avoid the cost to refuel and service costs associated with refuelling which would have been about 70% of the initial hire cost!! Overall, once upgraded to full to full, (only 30 euros additional cost) the cost was still good value and the car was in good condition and more than met my needs. I would recommend, and use Firefly again, but maybe scrutinise the fuel policy to ensure that it is the best price and policy for my requirements. I just don't like having to question and negotiate at the car hire desk when I am under the impression that I have selected and completed an agreement.

Easy to use!

Car exceeded expectations.

Like how you leave the rental company knowing you've got a full refund

Like how you leave the rental company knowing you've got a full refund

The car stank of cigarettes

first car wouldnt start, second car was ok

I paid an extra 30 euros for an upgrade and the car was excellent and good value for money

You did very well!

Had to wait for courtesy shuttle bus ....a little disconcerting as worried about not being picked up. Wait to complete documents was exaggerated as only one member of staff (the other had to return to the airport as vehicle didn’t have sufficient room for all customers).

they charged me 3.15 Euros for fuel when I returned with more fuel in it than they supplied me with

It’s the same old problem with pressure selling unwanted policies, almost in a threatening manner, I will not use you again I’m afraid.

No indication at the airport of where to wait for pickup, busy time and only 1 pickup vehicle 8 passengers at a time, slow desk process and fuel in vehicle differed from paperwork but corrected.

no problems.