“Reserved regular car, received electric car. Was forced to upgrade.”
About Europcar:9.0/10
Although I reserved a regular car I was told by the europcar agent that I reserved an electric car and that I need to upgrade if I want a regular car. I upgraded, which meant I had to spendabout 70 euros more for my reservation.
About QEEQ:10.0/10
Although I reserved a regular car I was told by the europcar agent that I reserved an electric car and that I need to upgrade if I want a regular car. I upgraded, which meant I had to spendabout 70 euros more for my reservation.
The staff at the desk were welcoming and spoke good English. However, we were charged more for a larger size car as the staff informed us that no cars in our booked category with built-in Satnav were available. This added to the cost of our hire.
Can was great, except as all electric cars - the range decreases faster than initially stated while driving which is a bit stressful, especially on the motorway.
On return of the car I received a report telling me that the car has new damage but this was already pre existing damage. I have sent photos to them showing the original damage last week but have still not had a reply or any further contact.
Hello, I have considered it for Europcar company. 1- Until now, the insurance money has not been sent. 2- An email was sent to me with a picture of a small scratch on the car, but when I enlarged the picture, it turned out to be dirt from the road. My wife, my friends, and I did not use Europcar company again. .
The window had a chip in the middle.
The windscreen wipers were dry and didn’t work well. It was very hard to drive in the rain which was pouring for 5 days!
There was no windscreen wipers nozzle at all.
The battery of the car for electric drive was empty
QEEQ provides excellent service. Europcar, which is associated with QEEQ, is also a major car rental company in Europe. However, their store service is not as attentive as domestic companies. Overall, I am quite satisfied.
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