The counter staff tried to sell more insurance by lying that the car I reserved was no longer available. Thankfully, QEEQ's customer service was very helpful and negotiated to ensure I got the car I wanted.

Everything went smoothly, the counter is right outside Terminal 1. However, the efficiency was typical of France, very slow. What normally takes 5 minutes took nearly an hour, waiting for the paperwork and then the keys... I was assisted by a black gentleman with a very heavy accent, which was challenging for my not-so-good English. When returning the car, I was assisted by a white gentleman. The return process was simple, just hand over the keys, done in ten seconds.

The front desk staff was very handsome, but they were reluctant to speak English.

Service client irréprochable avec Sylvie (Europcar Roissy CDG).

They give my a damage car in right door there is damage and in the back They say this is only car we have which is strange from big company I am relay upset how they deliver the car in this not my first time i hire a car from them Please note that and till them not to do for other costumer

Very good service