I do not recommend Europcar. I had to wait in line for an hour to pick up the car, and the service was poor. The car they gave me was full of scratches. It felt like they treat Chinese people particularly unfriendly, never giving us good cars. It seems like they are trying to rip us off.

Due to a driver's license issue, I couldn't pick up the car on the scheduled day. The rental company canceled the order for free.

I arrived late to pick up the car, and my reserved model or an equivalent was not kept for me. I was forced to take another model, which was an electric car. It consumed energy very quickly and was not even fully charged when handed to me. Although the display showed 400 kilometers when fully charged, it could barely cover 200 kilometers in reality. I didn't dare to use the air conditioning. The experience was very poor. Additionally, they didn't provide an invoice for the cost promptly after the car exchange. Calling customer service was also challenging, especially choosing English language service. Overall, the experience was very disappointing, worse than SIXT.

No need to queue

The QEEQ platform is excellent, I've always used it. But, never rent from Enterprise... they're very shady...