We picked up the car in Paris. During the trip, a dashboard alert indicated that AdBlue needed to be refilled. Later, we drove to Nice Airport, where they replaced the car for us. Finally, we returned the car at Paris Airport. Avis's service wasn't great—they charged us for fuel even though we returned the car with a full tank. Luckily, we had photos as proof, and the money was eventually refunded.
Very satisfied. Rented for two days and drove 1000km. The car was very easy to drive, though it took some time to get used to driving a manual for the first time. The car had no issues.
The pick-up location is easy to find; the service is attentive and friendly; the car is in great condition, a brand new 2024 Clio; returning the car is convenient.
Overall, it was fine. There were no cars available at the store, so I was upgraded to the latest Q5 hybrid model, which was great to drive. However, the pickup process wasn't thorough, resulting in a fine of 65 euros for fuel charges.
Would have been nice to have a blue parking disc, first time I have received a car without it. Had a question on the rental, provided with wrong email and phone number for the local branch, corporate email went to the UK and were promised an answer in 'normal response time' still waiting..
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