Very satisfied. Rented for two days and drove 1000km. The car was very easy to drive, though it took some time to get used to driving a manual for the first time. The car had no issues.
Terrible branch, terrible staff, they don't understand English, overcharged, bad at math, rude communication with rental service customer support, and the issue hasn't been resolved for a month
Car pickup was convenient, the service was good, and the car rented was better than what I requested online. The car had low mileage and was almost new. However, the return location was hard to find, which caused a delay, and I was 40 minutes late returning the car, so I was charged an extra day. The procedures for picking up and returning the car were both convenient.
When picking up the car, the staff told me that they didn’t have the C-class I reserved, but only the E-class, which would cost an additional 91 euros. I confirmed multiple times whether it was 91 euros per day or in total, and they assured me it was a total of 91 euros. However, when returning the car, I was charged over 300 euros because it was actually 91 euros per day. There was no place to dispute this, and I felt cheated! There will be no next time.
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