RHODIUM CAR RENTAL REVIEWS IN FRANCE

The rental car proposed me to pay for insurance “super relax” which I accepted due to the fact that my insurance was limited to CWD.

Everything was good, for my first time on this application I’m very happy, I just continue to use it. Thanks!

The hiring etc was straightforward.The cost of a scratch to wheel alloy & tyre at 600 is monstrous as it is barely visible.There is no justification for this inflated invoice especially as the photo of it doesn't even show the scratch due to it's irrelevance.I am not contesting a tyre may be needed but 180 for a standard car tyre is 80% more than standard

An additional 60 euros was charged because the driver had less than 5 years of driving experience. Poor service!

La voiture n'a pas atteint mes attentes. J'ai réservé une opel et j'ai reçu une citroën en mauvais état.

Cheap price, nice car.

It was smooth and clear. I liked it.

Personnel désagréable et très mauvaise surprise en arrivant, nous avons dû payer un supplément de 130€!!! Honteux

Long waiting time!

Ok!

Will use you next time!!

Thank you!!

Worst car rental company I've ever seen (and I've tried a few!). First, in Nice airport, Rhodium doesn't have a counter. You have to go to Goldcar. Funnily, I booked at Rhodium precisely to avoid Goldcar because of some bad previous experience with them! I had to wait for about 45min (2-3 clients). Then, The deposit policy is terrible and can be regarded as forced sale (if you don't want to pay for the expensive additional insurance, you have to make a deposit of 1228€ in my case). The woman wasn't very polite either. The car was parked in such a way that I couldn't even get in (I had to crawl via the passenger seat). The car wasn't in perfect condition, but none of the damage was reported on the papers I was given. So be VERY careful with the preliminary walkaround, even though the parking lighting isn't great. When I went back to the counter to report the damage I had noticed, I was almost insulted by the same woman, who clearly threatened me that my deposit might not be returned if I reported that many scratches.

The booking system was easy to use, and the price drop monitoring with automatic re-booking was a nice bonus! I was surprised, but it actually saved me quite a lot. The only problem is that it was never mentioned during the booking process that I would have to get the car from the Goldcar counter. Had I known that, it would have been a no-go for me.

Worst company ever too deal with I would never recommend them their customer service was awful they were rude! Not helpful in anyway way shape or form please don’t ever use this company

Every time I use Goldcar ( despite booking Rhodium or east rentals! ) I am pressured by counter staff to spend more money. This is unacceptable and will therefore consider going elsewhere.

Fine

Super experience. Excellent rapport qualité prix!

Long waiting time, excessively long for the car return, I have almost lost my flight for the bad service I have received at Goldcar (used by Rodhium).

Le temp d’attente est un peu trop long quand on vient en famille a cet emplacement. Et peut-être afficher un plan détaillé dans les réservations.

The gold car tried to tell me the insurance I purchased was no good. Felt like he was practically shAsking me down

It was fine

Car was fine although 2 scratches on rear wheel arches not reported prior to hire. The time duration for picking up the cars is poor and customer care is not a focus. The main focus is to pressurise the hirer to take out additional insurances.

The process for booking is easy. No complaints at all.

We booked with Rhodium to avoid Goldcar following a poor previous experience despite it being £30 more than Goldcar. On arrival we discovered they are in fact the same company and had to wait over 2 hours to pick up the car at Bordeaux airport. This is apparently ‘normal’ for this company. The customer service when we went to pick up the car and found the car was covered in a sticky substance was extremely rude. We also had to wait 45 minutes in the heat to drop off the car on return. I will never use this company again.

Staff are with short temper, took us another 1 hour cz staff described location wrong with attitude.

Personnels très accueillant, service très rapide, je recommande rhodium à tout le monde

Efficient, friendly & reliable service. Competent at speaking English & very clear & helpful advice.

Accessible & reasonably stream-lined.