They did not have the car I had book which was a compact SUV, they only had one very large automatic car which was too big and I did not feel comfortable driving it. I had an small accident and the tyre burst. Now I have been charged almost £4000 on my credit card for the replacement of one tyre.
La voiture était un petit modèle est vraiment manque de place et pas très confortable pour faire de longues distances mais c’est de ma faute j’aurais du prendre la gamme au-dessus par contre au niveau du service clientèle via la hotline c’est une catastrophe personne pas aimable du tout limite arrogante et difficultés à se faire comprendre étant donné que celle-ci ne sort pas du cadre de ce qu’elle doit lire. franchement pénible autrement personnel en agence très agréable compétent rien à redire je reviendrai
Excellent size of car for an overseas driver. Great condition and economical.
Very good/excellent staff who handled our rental out and in.
Noticed delays in dealing with others at check in as did not have or know what was required to finalize check in at desk. eg licence to hand, two telephone contact numbers etc.
Useful to have a check list of needs to avoid delay.
Car rental locations (incl. in-airport & off-airport)
Car rental reviews by car rental supplier
Car rentals at/near landmarks of Biarritz
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J.Uhart
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View more >S.Valerie
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