Very satisfied. I directly found the rental point by following the instructions. After completing the handover, they gave me a Jeep. The only minor downside was the lack of reverse electronic navigation, which tested my parking skills.
Pretty good overall. I've rented several times, so I know how to find it easily now. The first time was quite troublesome, though. I had to ask people to find it.
Solamente, que tuve que buscar hospedaje la noche que se hizo la reservación, que porque según tenían que pasar 6 horas desde que se hizo la reserva hasta el momento que se recogería el automóvil.
About QEEQ:10.0/10
Excelente la facilidad para realizar la compra y reserva del vehículo, con ese detalle del tiempo de 6 hrs para entrega del vehículo, lo cual generó en que tuviera que buscar hospedaje por esa noche, lo cual no estaba presupuestado.
I had booked an MG ZS gasoline SUV, but was given a DS4 hybrid car. It has two engines with no explanation of how the hybrid system works, which resulted in extremely high fuel consumption. Additionally, the car had less than 20,000 kilometers on it, but halfway through driving, the ARG system issued a maintenance warning, and navigation directed me to a repair shop. This made me, as the driver, very anxious, especially on the highway, creating serious safety concerns and affecting the quality of the trip. For safety reasons, I only traveled on toll roads and avoided smaller roads, which significantly increased my expenses. Their store's phone was always unreachable, so I had to contact them through the rental platform, which made the overall experience uncomfortable and unsatisfactory.
“Budget at Toulouse Blagnac airport are swindlers.”
About Budget:4.0/10
Firstly, it was impossible to get ahold of anybody at the desk. My flight was going to arrive flight and it was going to be a race to make it to the Budget rental office before they closed. Qeeq couldn’t even get through to them.
Secondly, the vehicle was fine on the road but there were many scratches and a fair amount of damage, many of which were not on mentioned in the pick-up report. Instead of coming out to acknowledge the discrepancies I discovered, I was told to take photos and to rely on Budget at the time of the return to trust me. In other words, lack of courtesy and professionalism.
Upon the return late at night, near midnight, I had to insist that someone come out to inspect the car to take note of the damage discrepancies.
Finally, I did not appreciate the attempt to upsell another vehicle for three times the amount by way of some slick and inaccurately wording. I literally had to have them repeat three times and request the bottom line cost which was the only way to get the honest straight answer.
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