ITALY CAR RENTAL REVIEWS

R.A.S

No, it did not. It did not have my vehicle and told me it could not help me. I had to argue over 20 minutes at the counter until they finally gave me what they believe was an equal vehicle. It's a shame it truly is a shame. The way they treat their customers?

いい車を受け取りましたが、対応は悪かったです。予約していたにもかかわらず、予約がないの一点張りで、諦めかけました。結局1時間かかってレンタルが完了。

Instead of a Toyota Aygo X, a Fiat Panda was provided for rent, which is a completely different car. The Fiat Panda (hybrid) had low mileage but the whole body (especially the roof) was damaged. The windscreen washer tank was empty. I asked at the counter for a change of car and was ready to pay extra, but it was ultimately refused. The reason given was that there were no other cars available for hire. An employee of the rental company told me in a harsh manner that the only alternative for me was to cancel the rental and contact Customer Support. I was forced to accept a Fiat Panda, whose only advantage was its relatively low fuel consumption.

I was completely satisfied with the services provided by QEEQ.COM.

Schnelle und problemlose Abwicklung bei Abholung. Schwieriger wird es, wenn die Abflugzeiten außerhalb der Geschäftszeiten des Büros liegen.

Ich würde mir einen leichterer Zugang zur Infos in anderen Sprachen als Englisch wünschen.

Crumpy, slow staff at the pickup. Quick, friendly staff at dropoff.

Unfriendly staff at car pick up, very smooth process and friendly staff at car drop off, bad condition of car

I had time ago a bad experience with Drivalia, they gave me a car with a very old tyre, broken in the internal face, that was irreparable, and I was never reimbursed for the cost of a new tyre (used) that I had to buy. I gave them another chance, cannot complaint about the car, new, but the staff at the check in was apathetic, slow.

Very quck drop off and refund on credit card!!!

Customer service and road side assistance is terrible.

QEEQ was amazing in their support and liaison with the rental company.

The car was good and everything was easy and quick

Very good service. It was the only company that showed options for the rental I needed

Highly recommend Budget. Kind, easily useful service as well.

QEEQ is by far the best.

The counter staff was super personable and helpful and the car was surprisingly new and in great condition!

Easy to use platform and much better pricing than other sites I searched!

Excellent as usual

Easy process, Love the insurance process

The car was perfect

Nothing more

Thanks Filipo for all the help

Staff was very particular of scrapes on the cars with other customers. We got out without too much problems. We video taped the condition of the car at pickup.

I would have been happier had we received the car we had ordered. But as mentioned, it all worked out well in the end. The counter customer staff was all hard sell on the extra insurance, though, and I practically has to be rude to get away from them.

QEEQ did everything they said they would; I had no issues with navigating selections of available rentals.

AVOID! my family and I arrived 1 hour earlier, and we informed RentSmart24 before. When we arrived to the shuttle pick up location, every time the shuttle driver told us to wait for the next shuttle. We called RentSmart24 few times, and they said that a shuttle will pick us in a few minutes. That whole thing took more than 1 hour! When we arrived it was late, after our expected car pick up time, there was one family before us, and since there is only one person in the reception, we were waiting another 30 minutes. Finally, getting the car! But wait, we booked 2 seats for 2 years old children so they took us to a kind of garage with 8 seats that none of them is good for this age, either 6 years+ or 1 year-. It was almost 12 am, we had to choose 2 seats and risking our kids! Thinking we were finished this whole nightmare, the reception guy don’t know how to install the seats, we need to do it by ourselves! Awful experience, the worst I’ve ever had with a car renting

All staff are a delight to deal with.

Easy process