OK MOBILITY CAR RENTAL REVIEWS IN ITALY

The counter lady asked us to buy the car insurance. She changed another car for us when we refused to buy the insurance from the counter.

Good

They were easy to work with.

Overall average, the staff was very slow.

Just average

Low efficiency in Europe, the vehicle's windows were not properly cleaned, posing safety risks.

They required additional insurance, provided a different model than requested, and the car had severe scratches. It's easy to get scammed if you're not careful.

Very good, any issues were promptly resolved.

OK.Mobility is trustworthy and highly recommended.

Very satisfied. Andrea was very helpful. Awesome service!

They will forcibly increase the price if your flight is delayed, aggressively sell insurance, and use misleading tactics to raise fees.

Instead of opel corsa we received a bigger car for the same price.One of MG SUV. But only thing that engine was very unpoverfull and slow(probably restricted by car rental company) Was very uncomfortable on the road and some times dangerous.Not suitable for Sardinias up and down roads.

The car was in good condition, but the service was mediocre. They also forcibly pushed insurance.

Aside from the fact that the rental price was cheap, the staff kept trying to scare me into buying additional insurance by emphasizing the deductible. Just ignore them if you don't need it. Everything else was fine.

They insist on making you buy insurance for various reasons.

Very quick return process

Competitive cost and wide choice of vehicles

Aggressive upselling; they charged me an extra insurance fee and haven't refunded it yet.

The pickup location is relatively easy to find following the store's directions, although it's a bit far. The staff clearly asked if I wanted to add full insurance. Unlike some employees at Europcar who lack credibility.

Very happy. They gave us an upgrade and there were no problems with the drop off.

Easy to find within Rome Termini station, good service. Insurance is recommended but not mandatory, no further sales pushes after refusal.

friendly staff at drop off. Efficient and professional.

We were sold an upgrade to a hybrid electric vehicle - but no instructions on how to do this in ITALY. In fact - no points to charge if you didn't have a local card or account! It was useless and we paid so much extra for fuel economy! THE VEHICLE WAS NOT EVEN ANY ELECTRIC CHARGE WHEN WE PICKED IT UP! Drop off was terrible. Rude staff member at parking location. He preferred to help local italian speakers first and made us wait even though we arrived first. he was rude when he spoke. Tried to tell me we had damaged the car - until I showed him my own video that I took on pick up. Took a long time because we were ignored and then he made it difficult.