RENTAL PLUS CAR RENTAL REVIEWS IN ITALY

R.A.S

The car provided is quite good.

Overall service was excellent. No insurance upselling during pickup, and the car provided was very new.

Very satisfied

Basically satisfied

When picking up the car, they didn't give me a vehicle inspection form, so I recorded a video myself. When I returned the car, they gave me an inspection form and said there was a scratch on the trunk lid! They even sent it by email. I insisted on checking it in person before leaving, but the store said they didn't have time. Upon reviewing my pickup video, I saw the scratch was already there.

The rental company's assistant was great, and they gave us a very new car.

I chose Rental Plus because it had good ratings, and the actual experience was indeed excellent. You can choose it with confidence. The pickup process was fast, there was no hard sell on insurance, and the staff were polite and friendly. The car return inspection was very relaxed, and the pre-authorization was released about a week later.

The staff has a good attitude.

Overall satisfied

The car was perfect

Nothing more

It was okay, but there were long lines for picking up and returning the car, which was inconvenient. Improve efficiency.

The store attendant had a great attitude and recommended a suitable vehicle based on our luggage. The car was almost new with just over 2,000 miles.

Very satisfied

Pretty good, thumbs up!

Overall very satisfied

Very satisfied

Scheduled to pick up the car at 9 o'clock, the location is outside the airport, and the rental company will send a van to pick you up. Arrived at the airport before 8 o'clock, waited for almost an hour for their van to take us to the pickup location, by the time we got there, it was already past 9. Later, I couldn't rent the car because of an issue with my driver's license, which was my own problem, but if the van had arrived on time, I would have had enough time to cancel the order and avoid the loss. Also, even though they said they would send the van to the airport immediately, they actually wait until there are enough people to fill the van. An American who was waiting with me also waited for an hour. In the future, I will definitely choose to pick up the car at the airport.

Good car in good condition. Long queue at drop off with little shade is only negative.