CAR RENTAL REVIEWS ON RENTAL PLUS AT MILAN MALPENSA AIRPORT, MXP

Very satisfied, the actual car I picked up was a new car with just 700 kilometers on it.

The car provided is quite good.

Overall service was excellent. No insurance upselling during pickup, and the car provided was very new.

The service desk was always very serious, the attitude was very mediocre, and there was no Ford PMUA at all. They were just brushing us off. I will never rent from this company again. Everyone, please avoid this place. They even charged us an extra 200 euros before renting the car. It's better to rent from the airport. The attitude was really bad! Do you even know how to do your job? If not, then leave, alright!

The staff were very friendly, and there was no problem communicating in English. We actually got a Peugeot 208 GT, a very new car with just 30,000 kilometers, and it was great to drive.

It was okay. A lot of people and slow paperwork, which is normal in Italy. But the car wasn't ready and had to be washed, causing me to wait an extra hour.

Excellent service, both pick-up and drop-off were very smooth.

When picking up the car, they didn't give me a vehicle inspection form, so I recorded a video myself. When I returned the car, they gave me an inspection form and said there was a scratch on the trunk lid! They even sent it by email. I insisted on checking it in person before leaving, but the store said they didn't have time. Upon reviewing my pickup video, I saw the scratch was already there.

Standard service, very detailed car pickup instructions.

Great, no hidden charges.

The car was perfect

Nothing more

Very satisfied

Very satisfied

The store attendant had a great attitude and recommended a suitable vehicle based on our luggage. The car was almost new with just over 2,000 miles.

The car was good, but there was a minor scratch for some unknown reason, and they charged 560 euros for it.

Very satisfied, will choose this company again next time.

It's alright.

Scheduled to pick up the car at 9 o'clock, the location is outside the airport, and the rental company will send a van to pick you up. Arrived at the airport before 8 o'clock, waited for almost an hour for their van to take us to the pickup location, by the time we got there, it was already past 9. Later, I couldn't rent the car because of an issue with my driver's license, which was my own problem, but if the van had arrived on time, I would have had enough time to cancel the order and avoid the loss. Also, even though they said they would send the van to the airport immediately, they actually wait until there are enough people to fill the van. An American who was waiting with me also waited for an hour. In the future, I will definitely choose to pick up the car at the airport.