The return time was 6:30 PM, but the company had already closed by 6 PM, and no one answered the phone. When I called the pickup location, the staff told me they couldn't help, and the emergency assistance hotline did not offer support in English.
The service desk was always very serious, the attitude was very mediocre, and there was no Ford PMUA at all. They were just brushing us off. I will never rent from this company again. Everyone, please avoid this place. They even charged us an extra 200 euros before renting the car. It's better to rent from the airport. The attitude was really bad! Do you even know how to do your job? If not, then leave, alright!
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