Not satisfied. When picking up the car, they said they would pick us up in 10 minutes, but we ended up waiting almost 40 minutes at the door. The pick-up location was quite far, it was in a distant parking lot. The car they gave us initially had issues, so they replaced it with another one that we were not very happy with. The worst part was that the next day the tire started leaking, and the car itself alerted us. When we called them, they said there were no replacement cars available and told us to resolve it ourselves at a gas station. During this time, an Italian driver scraped the car and then fled. For a minor scratch, they charged me 500 euros. Fortunately, I had purchased insurance. Strongly recommend buying insurance—it was the worst car rental experience I've ever had.
About QEEQ:10.0/10
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