MILAN LINATE AIRPORT CAR RENTAL REVIEWS

Very satisfied

Car was great. Reception staff were helpful.

It's okay

Cars are not well looked after. The first car they gave me had a flat tire and they didn't even believe me when i reported it. They have a policy that customer should return the car clean inside out and if not there is a 20€ charge.

Price Drop Protector is a great feature

Overall, I'm very satisfied.

The car was fine however we needed to wait for over 2 hours to pick up the car - this is shocking amount of time wasted especially with the 8 months old baby. The waiting time was probably the worse thing about the whole experience. Everything else was very good.

Straight forward and easy to understand process. What's app reminders are a nice touch.

Overall service was satisfactory.

Highly recommended! A few days ago, I rented a car to travel around Milan and planned to return it there. Later, I needed to change the return location to Rome, but didn't know how to proceed. QEEQ's assistance content seemed complicated, and time was tight, so I decided to return the car and rebook another one. When I reached the return point, the staff helped me switch directly, saving at least an hour that I would have spent going back to the office. I ended up being three minutes early to the client’s factory, which was over 300 kilometers away.

It's okay

Looks like the guy at the reception was a temp and he did not know exactly how to do the job. It took long time and process was very tiring at the pickup. Handing over was very easy though.

They were all good.

The collection parking area was dark as we collected in the night so we have some difficulty to inspect the car.

QEEQ actually refund us some money for the price drop and we were very impressed as well as happy.

Overall okay, drop-off experience was good, but pickup experience was quite poor.

Very satisfied

Overall very satisfied

Very satisfied

It's not very convenient that the staff didn't speak English. Nevertheless, they did their best to solve everything by using translation app, so all was fine.

It's a disadvantage that it's not possible to modify the order later on (for instance, to add a child seat). But in general, all is fine!

1) The counter staff was very friendly and helpful. 2) The release of the deposit was immediate! 3) We booked full to full fuel tank, however it was then level to level (which I usually avoid), even though accaptable. 4) The pickup instructions were incorrect. Instructions said exit 8, while it was actually 3. The info on the pickup van was also incorrect, however we managed to get there. I would use this company again when in Milan. Overall good and happy with the service.

Easy process!

Overall, it's satisfactory.

Very satisfied! The refund after returning the car was very quick. Remember to take a thorough video of the whole car when picking it up. The deposit was also returned swiftly!