“Excellent experience as far as the car hire goes”
About NOLEGGIARE:10.0/10
The car was new.It was absolutely clean and perfect for 6 passengers and luggage. The staff at the airport and pick up and drop off were efficient and quick.
About QEEQ:10.0/10
The QEEQ site is excellent.It was very easy to book my car.
“noleggiare is a dishonest car rental company, QEEQ was great.”
About NOLEGGIARE:5.0/10
we reached early to pick up the car at 17:36. My booking was made to be picked up at 18:30. The customer service officer did not inform us that we would have to wait till 18:30, he gave us the car early, and only after the trip, I am billed an extra day of rental of 100 euros, when my per day of rental was 57 euros approximately.
Rückgabe des fahrzeugs wollten sie erst am nächsten tag abschliessen obwohl während der öffnungszeiten das fahreug zurückgebracht habe. Erst auf mein verlangen musste der mitarbeiter am fahrzeugpark aufgeboten werden...was gut klappte, kam innert minuten zum fahrzeug.
Dear qeeq,
I hope this message finds you well. I am writing to express my dissatisfaction with my recent car rental experience and to formally request a refund.
I felt misled because the rental fee was automatically charged to my credit card (attachment TA_PdfFileTitle_20240929_124323) , yet upon arrival, the staff member insisted that I pay an additional fee of €211 (attachment Potwierdzenie transakcji 20240929_124357). While I appreciate the service and assistance provided during my rental, I cannot recommend your company due to this unexpected charge, which has left me feeling cheated.
I kindly ask for a refund of the €211 charge and look forward to your prompt response.
Thank you for your attention to this matter.
Sincerely,
Adam Sajda
Before picking up the car, you can contact them via WhatsApp. They will send pictures to guide you to the shuttle bus location at Bari Airport. Upon arrival, the customer service is very good. They also offer to upgrade to full insurance on-site. I spent around 250 euros for four days. It's not cheap, but in Europe, it's better to pay for peace of mind.
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