Really good. I got a bigger car than expected- Fiat Tipo estate. Easy to find the counter for Alamo - a little bit of a walk to the rentals lot (same for all agencies at Bari except for Sixt which is a tiny bit closer than the rest). Everything was smooth and easy. Drop off was hassle free.
About QEEQ:10.0/10
I’ve been very happy with QEEQ and prefer to book my cars this way now. I’d tried to book with Sixt (via QEEQ) and for whatever reason they canceled my reservation. QEEQ called quickly and sorted it out. Quite happy with the customer service.
“Excellent experience as far as the car hire goes”
About NOLEGGIARE:10.0/10
The car was new.It was absolutely clean and perfect for 6 passengers and luggage. The staff at the airport and pick up and drop off were efficient and quick.
About QEEQ:10.0/10
The QEEQ site is excellent.It was very easy to book my car.
Decent value and the car was in good condition. Customer service was better than expected as the reviews were generally less than complimentary. The only minor issue was the distance of the pick up point from the arrivals terminal. It is a long walk in the heat with baggage.
“noleggiare is a dishonest car rental company, QEEQ was great.”
About NOLEGGIARE:5.0/10
we reached early to pick up the car at 17:36. My booking was made to be picked up at 18:30. The customer service officer did not inform us that we would have to wait till 18:30, he gave us the car early, and only after the trip, I am billed an extra day of rental of 100 euros, when my per day of rental was 57 euros approximately.
Rückgabe des fahrzeugs wollten sie erst am nächsten tag abschliessen obwohl während der öffnungszeiten das fahreug zurückgebracht habe. Erst auf mein verlangen musste der mitarbeiter am fahrzeugpark aufgeboten werden...was gut klappte, kam innert minuten zum fahrzeug.
Dear qeeq,
I hope this message finds you well. I am writing to express my dissatisfaction with my recent car rental experience and to formally request a refund.
I felt misled because the rental fee was automatically charged to my credit card (attachment TA_PdfFileTitle_20240929_124323) , yet upon arrival, the staff member insisted that I pay an additional fee of €211 (attachment Potwierdzenie transakcji 20240929_124357). While I appreciate the service and assistance provided during my rental, I cannot recommend your company due to this unexpected charge, which has left me feeling cheated.
I kindly ask for a refund of the €211 charge and look forward to your prompt response.
Thank you for your attention to this matter.
Sincerely,
Adam Sajda
Smaller car than anticipated.
The location of the car was a LONG way away from the office at Bari airport and difficult to find upon return in the dark and heavy rain.
The counter staff was efficient but didn’t provide any information about the car return process. The car itself was great. Fuel efficient and just the right size for the narrow roads.
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