Really good. I got a bigger car than expected- Fiat Tipo estate. Easy to find the counter for Alamo - a little bit of a walk to the rentals lot (same for all agencies at Bari except for Sixt which is a tiny bit closer than the rest). Everything was smooth and easy. Drop off was hassle free.
About QEEQ:10.0/10
I’ve been very happy with QEEQ and prefer to book my cars this way now. I’d tried to book with Sixt (via QEEQ) and for whatever reason they canceled my reservation. QEEQ called quickly and sorted it out. Quite happy with the customer service.
“Personnel aimable à l'arrivée et au retour. Véhicule comme neuf. Satisfaite”
About Alamo:8.0/10
Très longue attente pour récupérer le véhicule à notre arrivée.
La personne est particulièrement aimable mais il en faudrait deux pour plus d'efficacité et éviter ce désagrément qui nous a vraiment retardées
“Am not happy about paying for the extra driver that we never used. I wonder if this is a scam.”
About Alamo:9.3/10
I have a visa credit card which I have used as a credit card for decades. They insisted it was a debit card and would not accept it forcing my husband who does not know how to drive stick shift to pay with his card as an extra driver. Our fee was quite a bit higher because of this.
Compared to the other companies Alamo counter had a very short line and service was very speedy. We were in the car and off on our way very quickly.
About QEEQ:10.0/10
Service counter person spoke very quickly, which was unnecessary since there was no cue behind us. Needs to slow down for us tired, disoriented travellers.
The guys asked for signature about car condition before I actually saw a car. But they work fast maybe because of that, not spending extra time. Also they offered me bigger car, witch was a good choice.
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