FELIRENT CAR RENTAL REVIEWS IN ITALY

Very satisfied, the pickup and return process each took less than ten minutes.

The pickup and return procedures at the store were very formal, there were no hidden charges, the staff were very friendly, and they even upgraded the vehicle to a Fiat 500 small SUV.

Paid €10 for a car clean!

All seemed to be ok??

The staff of the car rental company has a very good attitude.

The pick up process took a long time because there was only one person on staff and the customer before be had all sorts of questions and odd requests. The Felirent rep was very helpful and professional. The car they gave me was a newer vehicle and rode really well. It had all of the newest technology. I was extremely pleased. Upon return they inspect the car with you VERY thoroughly. Make sure you take many time stamped pictures and video of the car's condition before you pull out of the lot when you pick it up. Thankfully, I did just that and I received my full deposit back. I had a very good experience with this company.

I can't say enough about QEEQ.COM. My flight had major delays and I was going to be very late to pick up my rental car in Ireland. I called QEEQ.COM and they handled it all for me with the car rental company with no price increase. Price drop protector was awesome and saved me $30. Kudos!!!

Called upon arrival and the pickup car arrived within ten minutes. The processing and car collection were quick.

Called and was picked up within ten minutes. The paperwork and car collection were quick.

Extremely satisfied! Highly recommend this company! The car was very new, and it was even the GT performance version!

Few things that I did not like: - The place does not accept a Venezuelan license despite the license being international - The person that we spoke to did not speak any English but only Italian which made the conversation painful - The staff did not explain to us how tolls work in Italy so we paid a ticket because we did not know how they work

Outstanding customer service at the Felirent counter near Malpensa's (MXP) Terminal 1. No hassle pick-up and drop-off from the airport. Very helpful, cheerful and competent staff.

Very good way to find remarkably low prices using the user-friendly Web site. The price-drop watcher after making the reservation is terific!

The location at Milan Central Station is convenient. The store provided a new hybrid car with 5000 kilometers on it, which probably saved a lot on fuel.

Extremely satisfied, I got an upgraded car model with only 2000 kilometers. Very new.

Overall good, the car models are new. Just a bit far from the airport.

Overall service was okay. The only bad thing was that we were given a new car (0 kilometers driven), but it came with an empty tank (virtually no fuel). We had to fill it up right after picking it up and then again before returning it. QEEQ is currently negotiating with the rental company about this issue and we are still awaiting the outcome. Returning the car with the same fuel level is nearly impossible (who can drive until the tank is completely empty?).

Dear qeeq, I hope this message finds you well. I am writing to express my dissatisfaction with my recent car rental experience and to formally request a refund. I felt misled because the rental fee was automatically charged to my credit card (attachment TA_PdfFileTitle_20240929_124323) , yet upon arrival, the staff member insisted that I pay an additional fee of €211 (attachment Potwierdzenie transakcji 20240929_124357). While I appreciate the service and assistance provided during my rental, I cannot recommend your company due to this unexpected charge, which has left me feeling cheated. I kindly ask for a refund of the €211 charge and look forward to your prompt response. Thank you for your attention to this matter. Sincerely, Adam Sajda

Very nice

Easygoing

Very good

Satisfied

Very satisfied with the car rental experience