There was a scratch on the wheel rim that definitely existed before I picked up the car, but since I didn't take a photo as evidence, they insisted it was my fault and charged me 135 euros. During pickup, I was reminded about this by the previous renter, and I had already photographed all the other scratches on the car, but I didn't pay attention to the rim. It's really hard to guard against this kind of thing.

Excellent service

Very attentive and patient. They accepted that we already had insurance purchased back home and did not force us to buy additional coverage.

Called and was picked up within ten minutes. The paperwork and car collection were quick.

Very good