I returned a rental car sunday morning and I am waiting for the repayment of the diposit. I am wondering when will it be effected. Also, I need to be given the repayment of a pneumatic as I was informed that it would be done when I returned the car.
Worst of all time in my life...
They charged me over 80 EUR for a plastic hubcap "damage" that I could not prove has been caused before the pick-up. Fortunately, I had extra insurance from Easyrentcars that paid for the total amount of this rip-off charge, but it has caused me a lot of time-consuming hassle.
About QEEQ:10.0/10
It was an easy and good experience. I would come back again before my next trip.
Customer service very poor when we check in and when we did the check out everything appeared good, the fuel take was full as we filled the tank before arrived, however we were charged with 12£ a few days later. I would definitely not recommend europcar.
Very satisfied. After we informed the staff that we had already purchased insurance, they did not push any additional sales. Communication was smooth, and picking up and dropping off the car were both very easy.
Car scratched at pick up. No floor mats. Nobody from customer service on pick up location. We received other car than booked (fiat 500x), at least this was better car, and we were happy cause of this.
Easy to make booking , free cancellation and no hidden charges. Only down point it took me a bit of time to find the counter as there is no instructions/ direction in the voucher
About QEEQ:10.0/10
Easy to make booking , free cancellation and no hidden charges. Only down point it took me a bit of time to find the counter as there is no instructions/ direction in the voucher
“Servicio lamentable, ya que debes de leerte toda la letra del contrato”
About ecovia:5.7/10
El personal del mostrador impertinente y poco resolutivo, poniendo trabas a todo , tardamos cerca de 2 horas en recoger el coche, y 100 euros menos en la tarjeta
“Quite good, even if the car could be a better one.”
About Sicily By Car:9.0/10
Excellent service but the small car (Lancia Y) was probably the cheapest option available in Italy to match the category I booked for, lacking accessories now taken for granted (Android Auto / Carplay integration, for example). Maybe Sicily By Car is a bit understaffed at Alghero airport but I did not wait too long.
About QEEQ:10.0/10
QEEQ did great, price protector worked as expected.
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J.Navarro
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