car was paid for prior to pickup. the lady at the counter told me it was 14€ per day for extra insurance but then ended up charging my card 35€ per day. there is also an additional charge for roadside assistance which i did not ask for but they placed in my bill. They also charged 169$ CAD to my card and i cannot find out what this charge is for since the car was paid for prior to pickup.

The car had previous damage, and no one inspected it when I picked it up. Fortunately, I took a video, so I avoided an insurance trap when returning the car.

Excellent

Long wait time at the airport, but returning the car was very quick

The car had not been properly washed/cleaned after the last hire. No other cars were available.