Zurich-Lucerne-Thun-Bern-Lausanne-Geneva

Hardy Malachi

Switzerland

Reviewed: Thu, Sep 28, 2017

About Europcar: 6.0 /10

The waiting time was acceptable and the explanation was clear. However, no one helped us install the child seat, so we spent a lot of time on that. We sought their help, but they were short-staffed and couldn't assist.

1 days rental

Relevant Reviews on Europcar ZURICH KLOTEN AIRPORT

Murray Isaac

Switzerland

1 days rental

Reviewed: Thu, Feb 14, 2019

“In Dallas, Texas”

About Europcar: 2.0 /10

The car rental office said we couldn't use credit cards with magnetic strips, only those with chips were allowed, but they never informed us of this requirement. Therefore, they rejected my husband's card with a magnetic strip. When I used my chip card to secure the rental for my husband, they insisted on charging over 300 dollars to make me a co-renter. Otherwise, we couldn't pick up the car. This credit card policy is too unreasonable; I've never encountered such a situation in the U.S., and we wouldn't need to spend this extra 300 dollars.

Phyllis Morgan

Switzerland

1 days rental

Reviewed: Sat, Oct 22, 2016

About Europcar: 10.0 /10

They try to sell insurance when picking up the car, but it's not mandatory. We washed the car and filled the fuel tank ourselves. Returning the car was very quick and unexpectedly easy.