The waiting time was acceptable and the explanation was clear. However, no one helped us install the child seat, so we spent a lot of time on that. We sought their help, but they were short-staffed and couldn't assist.
in airport, they open at 8:00 am, while we are lucky to be the first 2 customer, no need to wait longer.
Although we rent for a Volkswagen car, but eventually they gave me Skoda Octavia, its more or less similar, acceptable.
About QEEQ:10.0/10
there seems no alerts for letting me knowing the operation time for the Europcar when my flight was arriving at 6:40am, while they open at 8am only.
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Customer Service
Nice service
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