Service is not enthusiastic, aggressively pushing insurance.

The vehicle was almost new, only having driven 4000 kilometers. It was a diesel car, and the experience was quite good.

The car rental office said we couldn't use credit cards with magnetic strips, only those with chips were allowed, but they never informed us of this requirement. Therefore, they rejected my husband's card with a magnetic strip. When I used my chip card to secure the rental for my husband, they insisted on charging over 300 dollars to make me a co-renter. Otherwise, we couldn't pick up the car. This credit card policy is too unreasonable; I've never encountered such a situation in the U.S., and we wouldn't need to spend this extra 300 dollars.

The store is very close to the arrival hall.

Car was damaged and pointed out at the time of pick up. However same was not in the system at the time of drop and has been disputed. Arrogant and unhelpful staff. Charged incorrectly for upgrade than discussed. Avoid this company