“سيئىة مع هذه الشركة من حيث السيارة ردئة ومكان الاستلام والتسليم سيء وكذلك عامل الاستلام والتسليم علي”
About Autounion:5.0/10
نعم هذه الشركة لا يوجد عندها مكتب سيارات بالمطار يأتي الموظف لاستقبالكم بالمطار والتواصل معك بالجوال وقد تجده وقد لا تجده وايضا الاحظ عليه محاولت أخفاء عيوب السيارة لتحاسب عليها ما لم تنتبه له
About QEEQ:8.0/10
لا يوجد .........الا عدم الاهتمام بالعميل بعد انهاء الاجراء في تسليم السيارة حيث يوجد بعض المشاكل في التسليم
I had previously read mixed reviews about car rentals in Cairo. This company actually forwards orders to Eurocar. The staff at the rental office was very efficient, sincere, and straightforward—no scams involved. The car was a Nissan Sunny with less than 30,000 kilometers on it, so it was fairly new. The owner mentioned that the previous renter in Luxor had damaged the rear right wheel and paid around 1200 RMB. If you purchase full insurance, such costs can be fully covered. However, there's an issue I encountered: my booking through QEEQ stated that it included basic insurance (essentially basic damage insurance where amounts beyond around 4000 RMB would be covered by the insurance company, but amounts below that would need to be paid personally). When I asked the office staff about this, they stated there was no damage insurance, and if there was, it would likely have been offered by QEEQ or other agencies like Shouqi. This inconsistency raises some concerns—either the rental owner misunderstood or there's an error in QEEQ's information. Therefore, I recommend purchasing full insurance. Additionally, I asked whether the car needed washing during pickup. The owner said it wasn't necessary, and the staff mentioned it depends on the situation. Ultimately, I felt the car's exterior was a bit dirty, but they didn't require me to clean it. I simply had to refuel the car to full.
Our self-driving trip in Egypt left me with a strong impression of the rented car, though not in a positive way. Right after picking up the car, I noticed the poor condition—it lacked a handbrake, which caused significant unease during driving. Additionally, the right headlight on the left side of the car was completely broken and unusable. When I pointed out the issue to the rental office during pickup, they shockingly claimed it wasn't a problem and the car was fine to drive, leaving me feeling rather helpless.
As we drove, there were even more issues. The engine's oil light came on, and upon checking, the oil level was critically low. Fortunately, we found a nearby gas station where I could purchase some, though it cost me 900 Egyptian pounds to resolve the issue. While the rental office reimbursed this expense when we returned the car, it was evident they had seriously neglected maintaining the vehicle before renting it out.
On the bright side, the car's performance and power were relatively decent during our 3000-kilometer journey. However, all these minor problems made the trip much more stressful than necessary. Driving in Egypt’s cities, especially in places like Cairo and Alexandria, requires a great deal of courage and composure. The added issues with the car only increased the pressure. I sincerely hope the rental company takes vehicle maintenance more seriously in the future to provide more reliable cars for other customers.
The car was too old, costing an average of $700 per day, and had already run 140,000 kilometers—looks like it's at least ten years old. After exceeding 750 kilometers of mileage, there's a charge of $0.25 per kilometer. That's outrageous.
We agreed to be picked up at 7:30 am at Terminal 3 of the airport with a sign, but we didn’t see anyone from the rental company. We only got picked up at 9 am after contacting the booking platform. We purchased unlimited mileage, confirmed by the platform at $10 per day, but it turned out to be $15 per day at the rental counter. Although we had no accidents or damage throughout the trip, during car return, they claimed there was a mark at the bottom corner of the car door, which was hard to notice, and charged us $200. We felt it was intentional extortion.
The overall experience was great. I'm a longtime AVIS customer. Be aware that Egypt enforces strict speeding regulations, and AVIS's administration fees for fines are quite high. Fellow drivers, please take note.
The staff claimed they recorded a video of the car windows and took photos, but when switching the car, they required us to provide evidence of existing scratches on the vehicle. Make sure to take comprehensive photos of the entire car, including the undercarriage and windows. Since we picked up the car at night, our photos of the windows weren't clear, and they pointed out a small white spot on the glass. Please thoroughly record videos and take multiple clear photos as evidence.
The vehicle was outdated, and I had to wait a very long time, at least 20 minutes, to pick up the car. Make sure to take a detailed video during pick-up. It's recommended to wash the car before returning.
This was the worst car rental experience I've ever had. I booked online, but when picking up the car on-site, they gave me one with over 80,000 kilometers on it. Upgrading to full insurance cost $200, $180, or $150, and we finally settled on the previously quoted $108 (probably trying to rip off as many people as they can). While driving, a tire blew out, so we replaced it with the spare and called the company to inform them. When returning the car, two employees spent a long time inspecting the tire, claiming it needed to be sent to a repair shop to check if it could be fixed. If repairable, we'd pay the repair cost; if not, we'd have to pay $100. We thought the outcome would surely be up to them anyway. Sure enough, after a long wait, they told us we had to pay $100. Moreover, this amount couldn't be deducted from the $200 deposit but had to be paid as an additional fee.
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