Counter staff were helpful & knowledgeable.
The cleaning agent seemed to be masking a horrible smell (maybe cat urine) & the smell lingered for the whole rental period.
“The car and the condition is good. But I was abit thrown off by the absurd penalties”
About CARHOOD:8.3/10
The car and the condition is good. But I was abit thrown off by the absurd penalties cos it’s extremely high and unreasonable.
And I also don’t like that the insurance add ons are presented last minute and pressured you to take the insurance by scaring you with the penalties
Car was great, process was simple and quick. Only comment was I waited for a pickup shuttle at the airport took a half hour... this was mainly due to me not noticing the small "carhood" sign on the white van. Could benefit from having better advertising/signage on the van like some of the other rental companies.
car was good
price was good
i came in late at night so picking up the car was a problems. The drop off point was further from the airport than I imagined
Carhood surpassed expectations, service was friendly and efficient. When we returned the vehicle, drop off was super fast and they got us to the airport immediately. Couldn’t have asked for better and will use these guys again for sure.
car had damage veto every panel, took 50 mins to pick us up, and after we'd payed they said they wouldn't take us back to airport when we returned car .
“Phone contact was easy and pleasurable to deal with. Overall Good.”
About CARHOOD:7.7/10
Good experience with Carhood.
About QEEQ:8.0/10
The little Getz I hired did the job well and with no real problems whatsoever.
I haven’t received my deposit bac yet so that is yet to be seen, but have no bad thoughts about my deposit being returned.
Whether the airport pick-up service can serve the corresponding car rental time, return the car at 5 pm but the airport shuttle bus only serves until 4:30 pm
Ended up paying a huge amount to rent a Toyota Yaris for several hours. Appear to have been overcharged and still waiting to hear back from someone at carhood to let me know what’s going on. Really put a dampener on the whole day
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