“The car and the condition is good. But I was abit thrown off by the absurd penalties”
About CARHOOD:8.3/10
The car and the condition is good. But I was abit thrown off by the absurd penalties cos it’s extremely high and unreasonable.
And I also don’t like that the insurance add ons are presented last minute and pressured you to take the insurance by scaring you with the penalties
The car was dangerous, brakes where metal on metal and made horrible noises every time I braked. The suspension was also an issue very bouncy and there something not right.
Obviously safety checks are not taken seriously by this company as when I questioned this the staff replied with we only check the engine.
The staff also made awkward jokes when we collected the car that was unnecessary and uncomfortable about same sex couples.
The staff and manager at carhood were fantastic. We were late for our flight, the shuttle to the airport was full but the manager himself drove us to the airport in another car.
About QEEQ:10.0/10
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Customer Service
Easy to book and low prices. Awesome experience, recommend to everyone.
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