The car was overbooked, had to wait for a few hours with no certainty if we would get a car, so we were forced to upgrade and pay extra for a larger seven-seater. I think the upgrade should have been free, not forcing us, the consumers, to pay more.
The only concern I had was there were a couple of small fonts and chips on paint- the lady said that’s fine no problem, and there was no problem... but wasn’t sure if I’d get blamed when returning as it wasn’t marked off on condition report. It turns out fine they kept their word nothing to worry about. Thank you
We ordered a small car but got a big SUV which didn't suit as well. It was too large for some situations and would not have been as fuel efficient as a smaller car.
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Kirk North
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View more >Dislike: the wait at midnight as 3 people picking up cars; all info was re put in
K.Cheung
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View more >Kelly Yale
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View more >Sheila Warren
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View more >J.Marsh
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View more >Car Rental Companies AT Melbourne Airport, MEL
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