Waited a week for the deposit refund, called and they said they forgot. The next day they refunded a part, then said the infant seat cost was 35 dollars more, while it was 24 dollars when we booked. They explained it was because of taxes. Why didn't they mention this from the start? Every time you call this company, you end up listening to long ads. Will not book again.
Insurance services should be informed in advance. Fuel level at pickup was a quarter tank, but required to be full at return?
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