They quietly added a road assistance fee and charged us afterwards. They claimed that a toll payment device would charge the credit card directly without extra fees, but there was an additional management fee.

Waited a week for the deposit refund, called and they said they forgot. The next day they refunded a part, then said the infant seat cost was 35 dollars more, while it was 24 dollars when we booked. They explained it was because of taxes. Why didn't they mention this from the start? Every time you call this company, you end up listening to long ads. Will not book again.

The service attitude was very friendly and attentive.

Excellent

Great service, it's my third time renting from this company.