MEX, Ico City Reforma Car Rental

3% OFF

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

MEX - Ico City Reforma Information, Car Rental Instructions & Policies

Address

CALLE FLORENCIA 36CDMX

Telephone

+523346242114

Pick-up Instructions

Thank you for choosing Mex Rent-A-Car. Please find the office address within your confirmation. You can also call+52-3346242114 for additional information. if you need to report any issue at pickup or during the rental frame time，pls contact Mex customer service team at+52-3346242114 or at customer.care@mexrentacar.com

Drop-off Instructions

Please return the vehicle to the car rental store.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	08:00 -16:00	08:00 -16:00	08:00 -16:00	08:00 -16:00	08:00 -16:00	08:00 -16:00	08:00 -16:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

18 - 85 years old

Young Driver Fee applies at 18 - 24 years old with charge of USD 12.76 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

For local renters, you need to bring:

Full driver's license issued in Mexico

Additional Extras

Extras Prices

Additional driver

Note that all drivers must provide their valid documentation.

USD 5.09/day

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

USD 7.64/day

Cross Border

Conditional:

Depending on which countries to bring the rental cars to, policies differ:
United States

An additional charge will apply if crossing the US border. For additional details please ask counter agents about U.S. Insurance (USI).

Must-not:

Taking rental cars to the countries that are not listed in Conditional is not allowed.

Vehicles cannot cross the border to southern countries.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

USD 1300-1660 for Hyundai I30,

USD 700-1350 for Suzuki Baleno,

USD 1900-2500 for Seat Arona,

USD 2150 for Suzuki Jimny,

USD 1300-1420 for Hyundai I10,

USD 700-1400 for Argo Onix Gol,

USD 1800-1850 for Chevrolet Cavalier,

USD 1000-6100 for Kia Sorento,

USD 1770 for Bmw 3 Series Estate,

USD 2800-4000 for Renault Trafic,

USD 800-1600 for Volkswagen Jetta,

USD 1000-2200 for Nissan Qashqai,

USD 3800 for Toyota Sienna,

USD 850-4000 for Volkswagen Touran,

USD 700-3000 for Chevrolet Matiz,

USD 1520-1800 for Kia Soul,

USD 1000-2500 for Kia Soul,

USD 1250-2500 for Nissan Altima,

USD 1000-7600 for Bmw X1,

USD 1400-3000 for Vw Passat,

USD 1250-5200 for Peugeot 5008,

USD 3500-5000 for Jeep Wrangler,

USD 2220 for Toyota Hilux,

Theft Insurance Excess differs by car model:

USD 1300-1660 for Hyundai I30,

USD 700-1350 for Suzuki Baleno,

USD 1900-2500 for Seat Arona,

USD 2150 for Suzuki Jimny,

USD 1300-1420 for Hyundai I10,

USD 700-1400 for Argo Onix Gol,

USD 1800-1850 for Chevrolet Cavalier,

USD 1000-6100 for Kia Sorento,

USD 1770 for Bmw 3 Series Estate,

USD 2800-4000 for Renault Trafic,

USD 800-1600 for Volkswagen Jetta,

USD 1000-2200 for Nissan Qashqai,

USD 3800 for Toyota Sienna,

USD 850-4000 for Volkswagen Touran,

USD 700-3000 for Chevrolet Matiz,

USD 1520-1800 for Kia Soul,

USD 1000-2500 for Kia Soul,

USD 1250-2500 for Nissan Altima,

USD 1000-7600 for Bmw X1,

USD 1400-3000 for Vw Passat,

USD 1250-5200 for Peugeot 5008,

USD 3500-5000 for Jeep Wrangler,

USD 2220 for Toyota Hilux,

Third Party Liability Insurance Excess differs by car model:

MXN 0 for other car models.

USD 0 for Hyundai I30,

USD 0 for Suzuki Baleno,

USD 0 for Seat Arona,

USD 0 for Suzuki Jimny,

USD 0 for Hyundai I10,

USD 0 for Argo Onix Gol,

USD 0 for Chevrolet Cavalier,

USD 0 for Kia Sorento,

USD 0 for Bmw 3 Series Estate,

USD 0 for Renault Trafic,

USD 0 for Volkswagen Jetta,

USD 0 for Nissan Qashqai,

USD 0 for Toyota Sienna,

USD 0 for Volkswagen Touran,

USD 0 for Chevrolet Matiz,

USD 0 for Kia Soul,

USD 0 for Nissan Altima,

USD 0 for Bmw X1,

USD 0 for Vw Passat,

USD 0 for Peugeot 5008,

USD 0 for Jeep Wrangler,

USD 0 for Toyota Hilux,

Third Party Liability Insurance Excess differs by car model:

USD 0 for Hyundai I30,

USD 0 for Suzuki Baleno,

USD 0 for Seat Arona,

USD 0 for Suzuki Jimny,

USD 0 for Hyundai I10,

USD 0 for Argo Onix Gol,

USD 0 for Chevrolet Cavalier,

USD 0 for Kia Sorento,

USD 0 for Bmw 3 Series Estate,

USD 0 for Renault Trafic,

USD 0 for Volkswagen Jetta,

USD 0 for Nissan Qashqai,

USD 0 for Toyota Sienna,

USD 0 for Volkswagen Touran,

USD 0 for Chevrolet Matiz,

USD 0 for Kia Soul,

USD 0 for Nissan Altima,

USD 0 for Bmw X1,

USD 0 for Vw Passat,

USD 0 for Peugeot 5008,

USD 0 for Jeep Wrangler,

USD 0 for Toyota Hilux,

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

6.1 mi from Mexico City Airport

23.3 mi from Felipe Ángeles International Airport

Hotels

Nearby CASA179

0.1 mi from Hotel PF

0.1 mi from NH Collection Mexico City Reforma

Other Landmarks

0.3 mi from Glorieta Insurgentes

0.6 mi from Main Tower

0.6 mi from Torre Mayor

FIND ME A CHEAP RENTAL

Map view of MEX Store Location

coordinates: 19.424899 -99.166779

Guest Reviews

Total points： 5.6 / 10 Average

Vehicle condition: 1.5
Vehicle cleanliness: 2.0
Spaciousness: 2.0
Counter staff: 0.5
Pick-up location: 2.0
Drop-off location: 2.0
Pick-up time: over 60 mins
Drop-off time: 30-60 mins

L.Zamora
Mexico City
6.7 /10 Average
Reviewed: Tuesday, March 11, 2025
Cuando llegué a recoger el auto me dijeron que no tenían el auto que había solicitado debido a la “contingencia ambiental” en la CDMX, y que no había más autos disponibles. Lo único que se le ocurría a la persona que me atendió era que hablara por teléfono a atención al cliente de su empresa. Llamé y después de esperar 15 minutos me dijeron que sí tenían coche pero a un precio superior, que lo viera con el personal del sitio donde me encontraba. Entonces ya la persona que atendía me confirmó que acaba de llegar un auto y que efectivamente como era más grande que el que había apartado, pues su costo era mayor. Debido al retraso que ya tenía ahí y a que debía salir ya a mis compromisos, tuve que aceptar y pagar 70% más del costo original!!!, por lo que al final no conseguí el valor por el que tenía contratado el alquiler del coche con la plataforma de Qeeq, que era el precio promocional. Además, el personal de la agencia en el lugar tuvo una actitud defensiva, aclarando en todo momento que todo era responsabilidad de la plataforma qeeq y mía. Por ejemplo, que yo había contratado el seguro con queeq, y por tanto la empresa que alquiló el vehículo no se hacía responsable, entonces pasara lo que pasara, yo tenía que pagarles a ellos, y que me tocaba a mí demandar a la aseguradora que había contratado por medio de qeeq para que me pagaran, pero que la mayoría de las veces el seguro no pagaba, por lo que corría el riesgo de ser responsable de todo. Por todo esto no volveré a utilizar este servicio, porque veo que corro riesgos por todos lados.
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Morgan Tony
Mexico City
4 /10 Average
Reviewed: Tuesday, March 11, 2025
The car had a tire pressure warning, but the staff did not address it. I had to go to a gas station to fix it myself.
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Gail Benjamin
Mexico City
10 /10 Excellent
Reviewed: Tuesday, March 11, 2025
Overall, I was fairly satisfied with the service attitude. However, there was a hiccup where QEEQ provided an incorrect pickup address. The MEX representative on the phone had a heavy Spanish accent and wasn't familiar with Mexico City, so I couldn't understand the city pickup location he provided, only understood that we could pick up the car at the airport branch. Eventually, with the helpful assistance of our Airbnb host, we called MEX again and communicated in Spanish. They wrote down the nearest rental location for us, and after a morning of confusion, we finally picked up the car.
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Rodney Raman
Mexico City
2 /10 Poor
Reviewed: Tuesday, March 11, 2025
The return desk wasn't sure if it was vehicle damage and said it needed to be reviewed by the department manager! Two days for a response! It's been two weeks and no news at all! And they still haven't returned my money! Fine, I'll drag this out with you! Anyway, I'm staying here for six months!
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