From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 9414086358
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 9414086358
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ACE, Jacksonville International Airport Car Rental

ACE 1000+ ratings, 8 reviews

Jacksonville, Florida, United States

6.9 / 10 Average

ACE - Jacksonville International Airport Information, Car Rental Instructions & Policies

Address

1759 Airport Road,,Jacksonville,United States

Telephone

904-999-4994

Pick-up Instructions

The ACE - Jacksonville International Airport car rental location is located out of the airport

Please contact the staff to pick you up to ACE - Jacksonville International Airport car rental when you arrived.

New Wave Auto Rental is the Ace vehicle provider in Jacksonville. Please call us at 904-999-4994 once you are ready to be picked up. A mileage limit may apply for local renters (usually defined as living within 120km radius from the rental location). Please refer to our online terms and conditions for further details.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

A print-out voucher is more accepted in this store.

Age requirements

21 - 100 years old

Young Driver Fee applies at 21 - 24 years old with charge of USD 25 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

For local renters, you need to bring:

Full driver's license issued in United States

Additional Extras

Extras Prices
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
USD 14.99/day

Cross Border

Must-not:

Taking rental cars to following countries is not allowed:
Canada, Mexico

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

USD 1500 for Honda Step Wagon,

USD 500 for Renault Megane,

Theft Insurance Excess:

USD 500

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1.5 mi from Jacksonville Airport

15.7 mi from Whitehouse Naval Outlying Field Airport

381.7 mi from ALBERT ELLIS AIRPORT

Hotels

19.3 mi from Quality Inn & Suites

20.5 mi from Red Roof Inn Jacksonville - Orange Park

Other Landmarks

20.7 mi from Times Square Plaza

FIND ME A CHEAP RENTAL
Map view of ACE Store Location
coordinates: 30.4846007 -81.6647174

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 6.9 / 10 Average

  • Vehicle condition: 6.2
  • Vehicle cleanliness: 6.2
  • Spaciousness: 6.2
  • Counter staff: 7.2
  • Pick-up location: 6.5
  • Drop-off location: 7.2
  • Pick-up time: 10-30 mins
  • Drop-off time: 0-10 mins
  • B.McGrath-Irving

    Jacksonville

    10 /10 Excellent

    Reviewed: Tuesday, December 24, 2024

    Everything was perfect. I have used Ace rental before and recommend it to anyone looking to rent a car close to the JAX airport. Friendly staff, quick service, swift pickup and drop off at airport.
    Read More >
  • r.townsend

    Jacksonville

    8 /10 Very good

    Reviewed: Tuesday, December 24, 2024

    This went smoothly, the location is convenient and the wait no more than at the airport where lines can be longer.
    Read More >
  • Anonymous

    Jacksonville

    7 /10 Good

    Reviewed: Tuesday, December 24, 2024

    they will do their best to get more money out of you. they offered the $3 upgrade to more than one person while I was standing. if you complain about the car they give you for any reason, they will tell you they don't have another one in the same price range, but if you pay an extra $3 per day they will get you a better car or a car without whatever you complained about. other than that, the staff seems nice. but the whole process lacks some integrity. shuttle drivers are nice people
    Read More >
  • Mr. W

    Jacksonville

    3 /10 Poor

    Reviewed: Tuesday, December 24, 2024

    Ace Rental runs a poor operation that left all Ace customers waiting by the curb wondering where the shuttle was after more than a half hour. The car was provided in a poor condition. Tire pressure was off in one tire, washer fluid indicator reported no washer fluid present, and car made concerning noises at high speeds. There was also no spare tire in the trunk in case of flats.
    Read More >
  • P.Gray

    Jacksonville

    9.3 /10 Excellent

    Reviewed: Tuesday, December 24, 2024

    Only issue was that the tank was only 3/4 full on pickup
    Read More >
  • E.Lee

    Jacksonville

    7.7 /10 Good

    Reviewed: Tuesday, December 24, 2024

    Car was in lousy shape. Dash finish was cracked/chipped. Was promised a Jeep or similar and what I got was a roller skate. Backseat was so cramped my handicapped mother couldn't get in and out.
    Read More >
  • Anonymous

    Jacksonville

    8.4 /10 Very good

    Reviewed: Tuesday, December 24, 2024

    Ace was a shuttle ride away. Pleasant CS but promoted w/in JAX airport but was not, we had to pick up car & drive 3 more hours to our destination. It was an exhausting day of traveling. Also mislead by $45 pre-paid fuel. Don’t recommend buying like we did. Not pro-rated. Not explained well at pickup. Cost exceeded booking $. Never had this happen b4 with Ace.
    Read More >
  • Anonymous

    Jacksonville

    2 /10 Poor

    Reviewed: Tuesday, December 24, 2024

    Customer service was terrible and rude.
    Read More >
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