Car was in lousy shape. Dash finish was cracked/chipped. Was promised a Jeep or similar and what I got was a roller skate. Backseat was so cramped my handicapped mother couldn't get in and out.
“Rented an SUV got a mid sized sedan - (Bait-and-switch)”
About ACE:3.0/10
Ace Rental runs a poor operation that left all Ace customers waiting by the curb wondering where the shuttle was after more than a half hour. The car was provided in a poor condition. Tire pressure was off in one tire, washer fluid indicator reported no washer fluid present, and car made concerning noises at high speeds. There was also no spare tire in the trunk in case of flats.
they will do their best to get more money out of you. they offered the $3 upgrade to more than one person while I was standing.
if you complain about the car they give you for any reason, they will tell you they don't have another one in the same price range, but if you pay an extra $3 per day they will get you a better car or a car without whatever you complained about. other than that, the staff seems nice. but the whole process lacks some integrity.
shuttle drivers are nice people
Everything was perfect. I have used Ace rental before and recommend it to anyone looking to rent a car close to the JAX airport. Friendly staff, quick service, swift pickup and drop off at airport.
About QEEQ:10.0/10
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Never again. Too many hidden fees and conditions. Never rented due to not unlimited mileage. TERRIBL
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